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Recent content by Ryan Jenkins

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    DJI Support

    Thank you SamBGb. Yes, I was very surprised how quickly I was to be judged based off a few paragraphs seeing as no one knows me, my situation, or my real business practices. On the Refresh case situation; I clearly marked the case as Refresh on the online form, attached my Refresh invoice to...
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    DJI Support

    Haha! To add fuel to the fire, I received a customer service survey from DJI. I left my comments, but when I choose to submit I get a message in Chinese that says "operation failed". I am simply stunned at the piss poor support from DJI. Seems like they are only interested in getting units...
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    Cool Mavic Pro Project! Protecting Endangered Plants

    We were surveying a plant called Bladderpod. There are several different species. It is a small white wildflower that blooms is disturbed agricultural fields. It is a remnant from when buffalo roamed the states and disturbed areas of land.
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    Cool Mavic Pro Project! Protecting Endangered Plants

    Just wanted to tell you guys about a cool project I took part in yesterday. I work for Tennessee State Parks and have been doing some videos for my park. Our sister department, Tennessee Natural Areas, saw the videos and contacted me about helping them scout an endangered plant species from the...
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    DJI Support

    Thank you Kona. I searched for "DJI Support" and didn't see any threads specifically aimed at this subject.
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    DJI Support

    Thank you Alan for your overview of my business practices. As I said previously this is just a side job for me and I do not have the financial means available to purchase a secondary unit. I will tend to my business set up at this time. No, I am not the one who wanted to fly over Marci gras. I...
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    DJI Support

    Unfortunately I don't have the money saved up yet for a backup. This is my secondary job. Hopefully in the future I will be buying a second one for situations like this. But when you pay money for a refresh warranty you would think it includes replacement in a reasonable time frame.
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    DJI Support

    First a question, then a rant: Does anyone know how to file a complaint with DJI? Not sure it would do any good, but I need to let my frustrations be known for my own good. Now for the rant: In Feb I was flying the Mavic at dusk and clipped a branch. My stupid mistake. Luckily I purchased...
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    National Parks.. How about State Parks?

    I am working hard trying to get our department to purchase a drone with FLIR for search and rescue and, resource management, and wild land firefighting. . They'll have one of it. Now I am trying to get donations from private companies to help fund the project to give us this life saving...
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    Nashville TN

    Matt, still have any interest in starting a club?
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    National Parks.. How about State Parks?

    Middle TN - Henry Horton State Park.
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    National Parks.. How about State Parks?

    I am a Park Ranger in Tennessee State Parks. Flight is only allowed with written approval from the Park Manager... luckily I'm the Park Manager.
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    Cracked/Damaged Mavic Antenna Leg

    How do I find salvagedrones? I've searched and nothing is coming up. I also need an antenna leg! Sent from my iPhone using MavicPilots
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    Shout out to all "Professional" Mavic users

    We do that type of thing on a very regular basis unfortunately. Our top brass agrees it would be a very useful tool but isn't willing to pull the trigger on it. Hopefully I'll raise the funding to get a system, show it's usefulness, and we'll start the program statewide.
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    Shout out to all "Professional" Mavic users

    It is useful, but without Infrared capabilities, the Mavic is limited in its uses. An Inspire with a dual camera setup (visible and infrared) should be standard protocol. Sent from my iPhone using MavicPilots