Amazon orders - fullfilled by Koozam

Baraun · Nov 17, 2016

Its freaking weird, I keep refreshing my amazon account email and my personal email waiting for the shipping information.

FPVme · Nov 18, 2016

Hello everyone,

I'm new to this forum.

I ordered at 12:50pm on 10/4/16. I just received this response from Koozam:

"You are #82 in line, we hope to ship in the next 5-6 weeks all orders, that’s based on information from DJI"

About a week and a half ago I was excited when they sent me a tracking number. After it arrived, it was a huge let down as the was only a memory card with a note that they're sorry about the delay.

Baraun · Nov 18, 2016

FPVme said:
Hello everyone,

I'm new to this forum.

I ordered at 12:50pm on 10/4/16. I just received this response from Koozam:

"You are #82 in line, we hope to ship in the next 5-6 weeks all orders, that’s based on information from DJI"

About a week and a half ago I was excited when they sent me a tracking number. After it arrived, it was a huge let down as the was only a memory card with a note that they're sorry about the delay.

They did that to all of us, but they are receiving some units every week from DJI. I don't know how many they will receive today but they are waiting for a truck from DHL. It shouldn't take that long for you. Just hang in there and make sure you contact Koozam every week and ask for your position in line.

m0j0 · Nov 18, 2016

Koozam isn't the problem.. there just aren't enough built. Hang in there it is worth the wait...

Sent from my iPad using MavicPilots

thornstein · Nov 18, 2016

It's not their fault. I thought it was nice that they sent a 32G memory card for free because of the delay. If I remember right, the combo I ordered already has two memory cards with it. I appreciate the touch.

m0j0 · Nov 18, 2016

Wow that's nice of them

Baraun · Nov 21, 2016

Mine was finally shipped!!!

I just received the UPS tracking number...

m0j0 · Nov 21, 2016

good for you. It is a fantastic bird.

Baraun · Nov 21, 2016

I can't wait, it should be here in 2 days.

taptofocus · Nov 21, 2016

I made the mistake of ordering from eBay so far this seller tells me the end of December which will be at least a three month wait

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taptofocus · Nov 21, 2016

Does anyone I think that I should re-order and if so from where? I'm not sure if the person selling on eBay when they get the men will send them out but rather resell them on eBay for the higher rate that they seem to be going for right now

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Dronebow · Nov 21, 2016

I was thinking today how I missed the Mavic this past weekend on the camping trip I had planned to use it on and how I've waited for so dang long and wondering if I'm still even interested anymore. Then late in the day I get a shipping notification from Koozam. Hot dog.. I'm still in disbelief though and it has not sunk in yet. But I'm thinking ok, I can do some flying over the Thanksgiving break. Then I check the tracking number and DOH! @#$!!% Seriously!! It won't arrive until freakin MONDAY!

Ah well.. I'll finally have it. Feeling a bit disjointed about all of this though.. but maybe that will pass once it's in my hands...

Baraun · Nov 22, 2016

taptofocus said:
Does anyone I think that I should re-order and if so from where? I'm not sure if the person selling on eBay when they get the men will send them out but rather resell them on eBay for the higher rate that they seem to be going for right now

Sent from my iPad using MavicPilots

If I was in your shoes, I would go to every Apple store near you. I heard they received a bunch of units and they are only selling in the store, don't even bother checking online because it usually says not available for pick up, even thou they have it. You can try calling the store and ask them to check in the back, otherwise they will just look online and tell you they don't have it. GOOD LUCK!!!

Baraun · Nov 22, 2016

Dronebow said:
I was thinking today how I missed the Mavic this past weekend on the camping trip I had planned to use it on and how I've waited for so dang long and wondering if I'm still even interested anymore. Then late in the day I get a shipping notification from Koozam. Hot dog.. I'm still in disbelief though and it has not sunk in yet. But I'm thinking ok, I can do some flying over the Thanksgiving break. Then I check the tracking number and DOH! @#$!!% Seriously!! It won't arrive until freakin MONDAY!

Ah well.. I'll finally have it. Feeling a bit disjointed about all of this though.. but maybe that will pass once it's in my hands...

Last Thursday when they told me my unit was going to be shipped, I asked them to upgrade my shipping to 2nd day delivery because I was going on vacation for Thanksgiving and they did, when I asked how much that was going to cost me they said "FREE". I was like hell yeah!!! Koozam is definitely a great company to do business with.

Dronebow · Nov 22, 2016

Baraun said:
Last Thursday when they told me my unit was going to be shipped, I asked them to upgrade my shipping to 2nd day delivery because I was going on vacation for Thanksgiving and they did, when I asked how much that was going to cost me they said "FREE". I was like **** yeah!!! Koozam is definitely a great company to do business with.

I just requested the same but I bet it's too late if it's on the truck. Good to know.

thornstein · Nov 22, 2016

I just checked in with them. a week ago I was number 108 in line. Now I'm number 84, so that's 24 they received in the last 7 days. Mine was the combo kit. He commented that they are "getting a bit more nowadays". Good to hear. I will say that Kazoom is very responsive. I'm only bugging them once a week and every time I text them, I get a reply within a few minutes. That, plus they sent a free 32 gig micro SD card because of the delay. Seems like a good company to deal with.

FPVme · Nov 22, 2016

thornstein said:
I just checked in with them. a week ago I was number 108 in line. Now I'm number 84, so that's 24 they received in the last 7 days. Mine was the combo kit. He commented that they are "getting a bit more nowadays". Good to hear. I will say that Kazoom is very responsive. I'm only bugging them once a week and every time I text them, I get a reply within a few minutes. That, plus they sent a free 32 gig micro SD card because of the delay. Seems like a good company to deal with.

When did you order?