Assistant on Mac with MP - no connection

[AlanTheBeast]

Several times I've attempted to connect the MP to my Mac and Assistant.

Wheels spin, the MP is "seen", but nothing connects and shows data. The "calibration" never connects either.

Any guidance on getting this to work?
(iMac 27" - 2012, i7 quad core, OS X 10.12.3)

 

[Flying Irish]

I have problems getting assistant to recognize device on my mac. For remote and bird, I have to turn it on in different sequences before it shows. Bought a charger hub, says to hook up to update, but it won't recognize it at all.

 

[Filmscum]

Ya the Mac version of Assistant sucks. Mine will connect about 1 times out of 10, and then none of the flight logs, black box, etc work at all.

 

[Flying Irish]

Most times if I power on device then launch Assistant it works

 

[AlanTheBeast]

Most times if I power on device then launch Assistant it works

Thx I'll give that a shot.

 

[Filmscum]

Most times if I power on device then launch Assistant it works

Are you able to view flight logs, etc? I can't even view the Wifi settings. The only thing that works on mine is the update page.

 

[Flying Irish]

Next time I hook up, I'll let you know. Just learning to fly my bird, haven't payed attention. Haven't tried wifi.

 

[Flying Irish]

Also, did you try deleting, then re-installing the program?

 

[Filmscum]

Also, did you try deleting, then re-installing the program?

Yes several times. It's really no big as all I really need out of it is updates, but the features are there so would be nice to have. At first I could never even get it to connect, until I plugged the USB cable into a USB hub then it worked??? Go figure.

 

[Flying Irish]

Think DJI is reading this?

 

[Flying Irish]

Just found out from U Tube vid there isn't firmware for battery hub and won't be discoverable in Assistant. Not much info from DJI hub manual, which says to update firmware. Is it a language barrier?