Can't set up for the first flight

[Karen]

Just got my drone and excited,
But can't get the rc connected to the drone,it shows need to download new firmware when I checked the status but when I click it went back to the app home page but no link for new firmware download...

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[ChasD]

I had a similar problem when I first set up my Mavic with an iPhone 6. I'm not sure what the problem was, but I used the DJI Assistant software on my Mac to upgrade the firmware on the Mavic, batteries and controller. Once I had the latest software/firmware the Mavic loaded without any problems.

 

[Shep]

Open your DJI Assistant software, then plug straight into your Mavic..

 

[Anthony]

Just got my drone and excited,
But can't get the rc connected to the drone,it shows need to download new firmware when I checked the status but when I click it went back to the app home page but no link for new firmware download...View attachment 4490

View attachment 4491

Sent from my iPhone using MavicPilots

Download the Assistant 2 software from here Mavic – Specs, FAQ, Tutorials and Downloads and connect your Mavic to your Mac or PC using the supplied USB cable you can then complete the update this way, remember to also connect the controller to complete the controller update.

Once you have done this if you have extra batteries then shutdown everything and restart the drone and controller with your mobile connected with your extra battery plugged into the Mavic and this will update the battery firmware repeat this for each extra battery.