Controller Right Joy Stick Issue - Won't move down (video)

Discussion in 'Mavic Pro Discussions' started by GizaDog, Nov 10, 2016.

  1. GizaDog

    GizaDog Member

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    I'm bummed to see this after I just received it. I flew one time without a problem. Tried to fire it up again and the right joystick seems to get stuck when pulling it down.

    Update: Talked with DJI Support. Sending it back for replacement.

     
    #1 GizaDog, Nov 10, 2016
    Last edited: Nov 10, 2016
  2. Caballete007

    Caballete007 Well-Known Member

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    Did you flew the Mavic?


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  3. GizaDog

    GizaDog Member

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  4. Caballete007

    Caballete007 Well-Known Member

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    I'm surprised with all this things happening and I'm waiting for mine. Can't stop reading all this posts.


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  5. Anthony

    Anthony Well-Known Member

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    Thats a shame .... this type of issue should not be making it past the factory QC ........
     
  6. MavicProMX

    MavicProMX Member

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    Call DJI right away


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  7. GizaDog

    GizaDog Member

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    I already UPS'ed it back to them the same day I got it. Thumbswayup
     
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  8. thetjshow

    thetjshow Active Member

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    That sucks man hope u get your new one asap buddy and do update when u do pls!


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  9. rhinodh

    rhinodh New Member

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    I'm experiencing the same thing on my controller, except with the left joystick. I just got this drone this week and have made 5 flights without any issue. I took it out of the pelican case today to fly it and the left joystick only goes down about 50%.

    I guess it took about two weeks to get a new one?
     
  10. GizaDog

    GizaDog Member

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    I returned it to DJI repair the same day I got it. I had to keep calling / emailing the support center to get them to rush it out. I think it took a week or like 10 days.
     
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  11. rhinodh

    rhinodh New Member

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    Well I finally just received the UPS label yesterday. I've set my expectations pretty low with DJI support. Ha
     
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  12. GizaDog

    GizaDog Member

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    Im betting they are busy resolving Mavic issues. :)
     
  13. Gixxer750

    Gixxer750 Member

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    Mine came brand new out of the box with a stick that stays stuck in the down position. Terrible QC from DJI. Now I have to send in a brand new unit and not be able to use it? DJI needs to figure out a better solution .


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