Cracked/Damaged Mavic Antenna Leg

Discussion in 'Mavic Pro Discussions' started by dangerlabs, Nov 19, 2016.

  1. dangerlabs

    dangerlabs Member

    Joined:
    Nov 7, 2016
    Messages:
    5
    Likes Received:
    1
    Upon getting my Mavic out yesterday for a flight (from the DJI bag), I noticed one of the antenna legs was damaged. It looks like something may have slid against the bag and pressed on the leg, that, or one of my passengers in the back during the day somehow moved or placed the bag somewhere it could be damaged.

    I went ahead and started the RMA process, but after taking a closer look I can see it is only the plastic that is damaged. It is held on by 3 hex head bolts. It can be removed easily and the antenna slides right out.

    I'm curious if DJI will offer these as replacement parts anytime in the near future? Honestly, if that's the case. I would be fine removing it and just gluing it back together in the interim. I contacted DJI support chat and they seemed like they were going to check inventory so I could purchase one and have it sent to me, but that wasn't the case. I was requested to go through the RMA process to send it in for repair.

    Does anyone have any insight into this? Thanks.
     

    Attached Files:

  2. Anthony

    Anthony Well-Known Member

    Joined:
    Oct 30, 2016
    Messages:
    245
    Likes Received:
    59
    Location:
    UK
    Not sure where in the world you are but i have seen a few post about RMA to dji and they seem to get good feedback for this ... its around a 14 day process i believe.
     
  3. m0j0

    m0j0 Well-Known Member

    Joined:
    Oct 12, 2016
    Messages:
    265
    Likes Received:
    82
    Well that blows


    Sent from my iPad using MavicPilots
     
  4. dangerlabs

    dangerlabs Member

    Joined:
    Nov 7, 2016
    Messages:
    5
    Likes Received:
    1
    Yeah, I've heard the RMA process is good (and the DJI support rep I chatted with was pleasant), but I could change out the part in 30 seconds and be good to go if they sold/would send me one.
     
  5. dangerlabs

    dangerlabs Member

    Joined:
    Nov 7, 2016
    Messages:
    5
    Likes Received:
    1
    I was able to resolve this by getting OEM replacement parts from SalvageDrones (on the forum). Great service!
     
    HeliFreak likes this.

Share This Page