DJI GO app missing Mavic Pro..GROUNDED!

[Spondon]

I received my Mavic Pro back from warranty work and I'm having trouble linking my RC to the aircraft...and the DJI GO app no longer contains the DJI Mavic Pro as a device choice.

Anyone else having this issue?

 

[msinger]

You need to install DJI GO 4.

 

[Spondon]

You need to install DJI GO 4.

I will give it a try.

 

[james_mav]

I received my Mavic Pro back from warranty work and I'm having trouble linking my RC to the aircraft...and the DJI GO app no longer contains the DJI Mavic Pro as a device choice.

Anyone else having this issue?

Is linking the problem?

 

[Peel]

As of the March 23, DJI GO 3.1.6 update DJI removed support for Mavic Pro and Phantom 4 from the regular GO app. Now requiring everyone to use the newer GO4 app instead.

 

[GlennGrant]

As of the March 23, DJI GO 3.1.6 update DJI removed support for Mavic Pro and Phantom 4 from the regular GO app. Now requiring everyone to use the newer GO4 app instead.

... making my iPad Mini 2 obsolete

 

[Spondon]

Looks like I'm linked.. Now I have a firmware update to do and I should be good! Thanks everyone...I'll let you know if I have any more trouble.

 

[HiVac]

... making my iPad Mini 2 obsolete

It works just fine on my iPad mini 2

 

[GlennGrant]

It works just fine on my iPad mini 2

Mine says "this app is not supported on this device"?

 

[freelanderuk]

Also works with no problems on my ipad mini 2,

 

[GlennGrant]

Also works with no problems on my ipad mini 2,

Strange indeed. Doing some reading and it seems to 'hit and miss' with the Mini 2.

I'm assuming I should have D/L'd the app prior to the update and it would have worked. Now it just won't D/L from the App Store.

I can connect with Litchi. However my firmware versions no longer match. I'm thinking I have to roll back the firmware and reinstall with the iPad connected.

 

[Peel]

Strange indeed. Doing some reading and it seems to 'hit and miss' with the Mini 2.

I'm assuming I should have D/L'd the app prior to the update and it would have worked. Now it just won't D/L from the App Store.

I can connect with Litchi. However my firmware versions no longer match. I'm thinking I have to roll back the firmware and reinstall with the iPad connected.

Are you using the latest iOS 10.3?

Edit: I just looked at the specs in the App Store, and it says as long as you're using iOS 9 .0 you're fine, and the iPad 2 mini is still listed as a supported device.

 

[HiVac]

Just last week, I wiped my mini 2 and reinstalled just the apps necessary for flying (DJI go 4, Litchi, etc.....) as I decided to dedicate this iPad mini for flying only. I had no issues reinstalling the go 4 app. Could it possibly be you don't have a "2"? Is it a Retina display model?

 

[freelanderuk]

I have read some where that there is an option in the app store to reload old apps on the ipad ,I am sure that I read it and not dreamt it, there was also someone on the dji site that had the same problem, but when they checked their ipad it was a mini 1 which was no longer supported

 

[GlennGrant]

Looks like my Mini is older than I thought. Time for an upgrade.

Thanks for all the responses... greatly appreciated.