DJI mavic pro shipping update from DJI

Discussion in 'News' started by FLFLIER5, Nov 3, 2016.

Thread Status:
Not open for further replies.
  1. FLFLIER5

    FLFLIER5 Member

    Joined:
    Oct 26, 2016
    Messages:
    16
    Likes Received:
    2
    I received and email just under and hour saying that DJI would try to fulfill all orders made before today's date in the next 7-8 weeks !


    Mavic Pro Shipping Update
    Having trouble viewing email? Click here
    [​IMG]

    [​IMG]
    Dear DJI Customer,

    We owe you an apology for our delays in delivering the new Mavic Pro. We want to thank you for your patience and also advise that we are looking into improving our order process and systems, based largely on your feedback.

    When we announced Mavic Pro and began accepting pre-orders, we expected to deliver the first units in mid-October. However, ramping up production to full speed at top quality took longer than planned. Prior to our scheduled shipping target, we encountered an issue integrating a part into the Mavic Pro. We resolved that within a week. On top of that, the excitement for the Mavic Pro beat our expectations. As a result, we are working diligently to ramp up production to meet the higher-than-anticipated demand for the Mavic Pro.

    We have been shipping for nearly two weeks, but even with round-the-clock production, we unfortunately cannot give specific delivery estimates for many orders moving through various global sales channels because of this demand. For Mavic Pro orders received before November 3, 2016, we will do our best to clear them all within the next seven to eight weeks.

    Some of you waiting for your Mavic Pro also expressed concern about our immediate billing of pre-orders. We've heard you and are examining potential alternatives with our payment provider.

    DJI exists to put amazing technology and innovation into your hands, and we're sorry it's taking so long with Mavic Pro. Our internal systems haven't kept up with the enormous demand for our products, and your enthusiasm for our newest offering is spurring us to improve. We appreciate your understanding and are doing everything we can to get Mavic Pro to you as quickly as possible.

    Sincerely,

    DJI
     
  2. UAV Man

    UAV Man Well-Known Member

    Joined:
    Oct 13, 2016
    Messages:
    345
    Likes Received:
    96
    Location:
    Medicine Hat, Canada
    so that begs the question..... if you have a mavic which part is about to fail!!??
     
    180Productions and Mavic_Man504 like this.
  3. F6Rider

    F6Rider Well-Known Member

    Joined:
    Oct 15, 2016
    Messages:
    326
    Likes Received:
    103
    Location:
    Sunny California
    I agree, how many Mavics shipped with the faulty part and what part is it. I also got this email, they should have sent this out 2 weeks ago. I guess not only customer complaints but the numerous articles about the delay sparked this letter.
     
    180Productions and FLFLIER5 like this.
  4. FLFLIER5

    FLFLIER5 Member

    Joined:
    Oct 26, 2016
    Messages:
    16
    Likes Received:
    2
    They rushed it bc of karma and it blew up in their face
     
    180Productions likes this.
  5. DesertWindAero

    DesertWindAero Well-Known Member

    Joined:
    Oct 12, 2016
    Messages:
    60
    Likes Received:
    19
    Well, glad mine hasn't been built yet...LOL
     
    180Productions likes this.
  6. Just

    Just Member

    Joined:
    Nov 1, 2016
    Messages:
    7
    Likes Received:
    1
    ordered oct 10. Better be there before christmas or the wait will be another hallf year..
     
    180Productions likes this.
  7. dirkclod

    dirkclod Moderator
    Staff Member

    Joined:
    Oct 12, 2016
    Messages:
    567
    Likes Received:
    214
    Location:
    Amory , MS
    Guys this was started in General Discussions already so please just carry on in this one 11/3 Update.
    Thank You .
     
Loading...
Similar Threads - DJI mavic pro Forum Date
TACO-RC ND filters set (ND4/8/16/32) for DJI MAVIC PRO General Discussions Saturday at 12:02 AM
Anyone mounted a Trackimo on the DJI Mavic Pro yet? General Discussions Friday at 9:36 PM
DJI Mavic Pro RC Stick Guard - Photos Mavic Pro Discussions Friday at 8:37 AM
DJI Mavic Pro Hints & Tips Mavic Pro Discussions Friday at 7:24 AM
DJI Mavic Pro for sale, Brighton or Worthing, UK. Classifieds Wednesday at 6:30 AM
Thread Status:
Not open for further replies.

Share This Page