RANT AHEAD WARNING
Tracking my MP on its way back to the Carson Hospital for Sick Drones it appears that the shipping label DJI e-mailed me (2 days after accepting that it was a return) was for ground UPS. I dropped it off at a UPS Store on Thursday afternoon. It cleared US Customs in Plattsburgh on Monday. Made it to Latham, NY yesterday and Hodgkins IL today... sched Carson on Friday which means it doesn't even get into queue until 10 days after the service request was accepted.
Then it'll take a couple weeks to wander down through their process - and no doubt another long and winding road home.
In this manner DJI are burning off 5 (probably 6) weeks of Warranty and Care Refresh.
I intend to make my rage known and demand extensions on both. (Yeah, I know).
RANT CONCLUDED - NORMAL OPERATIONS MAY CONTINUE
Tracking my MP on its way back to the Carson Hospital for Sick Drones it appears that the shipping label DJI e-mailed me (2 days after accepting that it was a return) was for ground UPS. I dropped it off at a UPS Store on Thursday afternoon. It cleared US Customs in Plattsburgh on Monday. Made it to Latham, NY yesterday and Hodgkins IL today... sched Carson on Friday which means it doesn't even get into queue until 10 days after the service request was accepted.
Then it'll take a couple weeks to wander down through their process - and no doubt another long and winding road home.
In this manner DJI are burning off 5 (probably 6) weeks of Warranty and Care Refresh.
I intend to make my rage known and demand extensions on both. (Yeah, I know).
RANT CONCLUDED - NORMAL OPERATIONS MAY CONTINUE