Galaxy Tab S2

VegasDisplays · Dec 17, 2016

I keep seeing a lot of people having good luck with the tab s2 (8") so I bought one and I've been working all day to get the controller and the tablet to connect with each other. Can someone tell me what I'm doing wrong?
I tried using different cables, I tried taking the wifi off, turning debugging on, uninstalling dji go 4 and reinstalling it. Is there a process I'm not following correctly or something????
It works fine with my galaxy note 3.
Please help!

Exception · Dec 17, 2016

VegasDisplays said:
I keep seeing a lot of people having good luck with the tab s2 (8") so I bought one and I've been working all day to get the controller and the tablet to connect with each other. Can someone tell me what I'm doing wrong?
I tried using different cables, I tried taking the wifi off, turning debugging on, uninstalling dji go 4 and reinstalling it. Is there a process I'm not following correctly or something????
It works fine with my galaxy note 3.
Please help!

Did you unplugged the stand device cable from the left side of the remote controller?

VegasDisplays · Dec 17, 2016

Yes, it's unplugged

chippie · Dec 17, 2016

It should work fine, when you say unplugged you do mean completely removed from the controller yes? Then power the controller on after? Also, is there an option in the drop-down to select how the device should behave when connected (Charge/Transfer Media etc.) Have you confirmed that the cables work ok by connecting he tablet to a computer? Cannot think of anything else apart from what you have already done :-(

VegasDisplays · Dec 17, 2016

Yea I don't understand, someone else said they had the same problems connecting but others say it works great. It has to be something in the tablet settings but I don't know what I'm missing.

laura schlenker · Dec 17, 2016

I can't imagine what it could be, I'm using a short USB cable I had laying around the house in the bottom port at it connects fine?

Exception · Dec 17, 2016

I've got the s2 9.7 as well as the Note 3 and haven't had any issues unless I forgot to unplug the other device cable. Sorry can't provide any more advice.

socalvn · Dec 17, 2016

laura schlenker said:
I can't imagine what it could be, I'm using a short USB cable I had laying around the house in the bottom port at it connects fine?

Your tablet USB is set to charge only go into settings and change

You might have to enable developer options to make that adjustment I don't remember because I don't have a android anymore , but I'm sure it's you USB settings that's holding you up

VegasDisplays · Dec 17, 2016

socalvn said:
Your tablet USB is set to charge only go into settings and change

You might have to enable developer options to make that adjustment I don't remember because I don't have a android anymore , but I'm sure it's you USB settings that's holding you up

I have my usb settings to RNDIS (USB Ethernet) and USB debugging turned off. Wireless turned off and no default program using the usb. I think I may just return it and get an ipad mini (not happy with that).

laura schlenker · Dec 17, 2016

That's weird, I have 2 tab s2,s and I didn't touch any settings it just worked .

VegasDisplays · Dec 17, 2016

I'm going to do a factory reset on the tablet and start over. I'll run a firmware upgrade on the mavic and the controller too. Should I just load dji go 4 or do I need to install go and go 4?
Also, does it matter if I turn the controller on then plug in the tablet and start the dji go app?

laura schlenker · Dec 17, 2016

I plug the controller into my tablet, then start the controller ,then the mavic. I've been running djigo without any issues , I haven't tried go4 yet .

VegasDisplays · Dec 17, 2016

Maybe it's this model 713 running Android 6.0.1. My note 3 works great and it's Android 5.

Nougat · Dec 18, 2016

I think it may be a problem with the "new" Tab S2 8.0 model 713. I just received mine today and I could not get a connection. I tried everything. Then I reconnected my S6 Edge Plus and had no problems.

Can anyone running the tab S2 without issue let us know if you have the older 710 model or the new 713. Thanks

laura schlenker · Dec 18, 2016

Just looked my week old one is a 710 and I'm sure my 1,5 year old one is as well

Nougat · Dec 18, 2016

Thanks Laura. I just tried my larger Tab S2 9.7 Model 810 and it worked fine. It's weird because they are both on Android 6.0.1 and the 713 doesn't work but the 810 does.

Now I don't know what to do...Wait for DJI to support the 713, or get something else. I have a strong aversion to Apple products so my options are limited. I just love how the 8.0 S2 fits perfectly in the controller.

laura schlenker · Dec 18, 2016

Nougat said:
Thanks Laura. I just tried my larger Tab S2 9.7 Model 810 and it worked fine. It's weird because they are both on Android 6.0.1 and the 713 doesn't work but the 810 does.

Now I don't know what to do...Wait for DJI to support the 713, or get something else. I have a strong aversion to Apple products so my options are limited. I just love how the 8.0 S2 fits perfectly in the controller.

Glad to help, could you possibly find a store that still has a old version? I just got this tablet from a local fredmeyer store last week, and I dint even know they had a newer one. So I would think some are still available.

Nougat · Dec 18, 2016

Vegas - I'm going to call DJI support to let them know DJIGo isn't working with the Tab S2 713. If you do the same it may make them more likely to address it.

VegasDisplays · Dec 18, 2016

Nougat said:
Vegas - I'm going to call DJI support to let them know DJIGo isn't working with the Tab S2 713. If you do the same it may make them more likely to address it.

I'm going to email support and let them know, but they're probably going to say its a Samsung issue in their settings. I got mine at best buy and was planning on returning it and looking for a different version. I really like this tab s2 though.