Gimbal came off post crash

[Alex El Caballo]

Hi there,
So i was flying slowly and ran into a branch and joked my mavic down.
The gimbal came off with 3 of the rubber mounts.
I don't have the time to send away.
Can i put it back and hope it did not cause any damage?
Any tips on how to re-mount it?
Help pleaseee...

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[Alex El Caballo]

Well...
I got the gimbal on but i screwed something up.
It warns of overloaded motor.
The gimbal wont move at all.
All ribbons appear intact and the connecting wires as well.


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[TheLightSpeed!]

Do you have it right on the back tab?


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[TheLightSpeed!]

Read here buddy! Hope it helps!

Mavic gimbal issue; you all need to read!
http://mavicpilots.com/index.php?threads/Mavic-gimbal-issue%3B-you-all-need-to-read%21.765/


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[Alex El Caballo]

Yeah...
The gimbal is attached to the back plate and the mounts securely...
I had seen that thread before so I remembered the position of the gimbal.
I think this is beyond my scope of practice.


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[Morawka]

Yeah...
The gimbal is attached to the back plate and the mounts securely...
I had seen that thread before so I remembered the position of the gimbal.
I think this is beyond my scope of practice.


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I also had the gimbal overload message.. for me, it was a small ribbon cable pictured below...
your gonna have to send the drone in i'm afraid.

 

[Alex El Caballo]

Do you think these "authorized dealers" can repair it?
Or is this something that it has to go back to China for?


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[TheLightSpeed!]

They send them to California


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[Alex El Caballo]

Well so much for getting some great shots of the farm and the livestock...


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[TheLightSpeed!]

Can you post pics of your gimbal after you reattached it?


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[Morawka]

Yes the one in LA is a officially own repair shop. That building is there only physical presence in the United States .

They basically Take spare drones and send any defect back to China but the customer gets a new drown as if it was repaired regardless.

Labor and parts are much cheaper in China. The guys in the LA office are basically appraisers and they collect invoices based on what it would take to repair it.

 

[Alex El Caballo]

The gimbal once placed back on its mounts and back clip...

 

[Alex El Caballo]

So the latest on my poor bird....
@Bluebird reached out to me and is giving me a hand with getting this gimbal up and running.
I am so grateful for the forums and the knowledgeable and kind people who continue to inform us and give us words of advice in how to fly and take care of these complex machines that bring so much pleasure and ability to document our adventures.
thanks again for your help Bluebird and all of you who continue to educate me in this great hobby!


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[Morawka]

So the latest on my poor bird....
@Bluebird reached out to me and is giving me a hand with getting this gimbal up and running.
I am so grateful for the forums and the knowledgeable and kind people who continue to inform us and give us words of advice in how to fly and take care of these complex machines that bring so much pleasure and ability to document our adventures.
thanks again for your help Bluebird and all of you who continue to educate me in this great hobby!


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any documentation on gimbal repair should be shared.. if he's giving you some knowledge on the subject, please share it.

all of the coverage so far is aircraft repairs... the gimbal is the most common cause of failure on these mavics.. we need more info!

 

[Alex El Caballo]

I am a dunce when it comes down to these technical issues.
I will discuss this with him and report if he is successful at the repair.



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[Drone Master]

Ok, here we go. Alex brought me his bird in hopes of having it for a upcoming trip. I know how much we want to take our birds along where ever we go.
After doing a visual inspection with gimbal attached I noticed what appeared to be just the primary ribbon cable unplugged or pulled out. I called him and said just that. After going further and removing the gimbal, I found that the ribbon cable had been severed at the joint just above the pitch motor.

The white indicator line on the ribbon cable usually is a connection point.
However not in this case. It appears that DJI has made the indicator line on the Mavics ribbon as a turning point rather than a connection to plug.
This cannot be repaired with out a new ribbon cable.

Fortunately, Alex purchased DJI care. He will have to return it to DJI for replacement. I gave it my best shot, however without having the part, there was nothing I could do to get it up and flying before his trip. I did offer him a deal on a P3S just in case he just needed something to take with him while his Mavic is being repaired or replaced by DJI.
Hopefully more parts will be available for the Mavic soon!
Blue Bird...

 

[Alex El Caballo]

I picked up the mavic from Bluebird after his evaluation of the gimbal the bird was overnighted to DJI in California.
DJI care has been activated after making sure the paperwork was done and flight logs were synced to the cloud.
The overnight was a bit expensive but that was the only way that i could roll the dice that I could hopefully get a quick turnaround on a new or fixed craft to take on vacation.
Thanks again Bluebird. I appreciate the assistance...


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[mcsenerd]

Is it just me, or does this flimsy ribbon cable seem to be in need of some sort of strengthening or protection? I get it that it needs to be flexible and lightweight, but if it just had only a little bit of snap/pull protection...then maybe some of these "minor" oopsies might not result in so many repair cases and might be able to simply remount the gimbal in the bird.

 

[Alex El Caballo]

Well, to be honest this was a significant fall.
From what I saw on the flight logs it was from about 89 feet.
But yes, if those ribbons could be strengthened I am sure it would benefit the gimbal from a hit.


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[Drone Master]

It would be great if DJI had added just a little more length to the ribbon cable for just this sort of issue. Or like Alex said, beefed up the cable for such crashes. Unfortunately, This is not part of DJI's engineering and innovation protocol. We get what we get and deal with it. All I can say is if your gimbal is thrown from the aircraft, then most likely that ribbon cable is damaged beyond quick repair and will have to be sent to DJI as of this post date.
I am currently searching for the ribbon cable and will let all of you know when I find it for retail.
BB..