Gimbal Reset

Discussion in 'Mavic Pro Help' started by lord_roman, Nov 10, 2016.

  1. lord_roman

    lord_roman Active Member

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    Gm all,
    Yesterday my gimbal stop moving, Is there a way to reset the bird to it's factory state to see if that clears the gimbal. When using the dji app it tell me the gimbal is obstructed and it will be restarting the gimbal movement.
     
  2. msinger

    msinger Well-Known Member
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    You can reset the Mavic firmware from the DJI Assistant 2 application. It's available on the Mavic downloads page.
     
    lord_roman likes this.
  3. vliegmeer

    vliegmeer New Member

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    do you solved the problem?
    same promblem here. gimbal obstructed warning couple flights after firmware update. did land smooth as usual.
    when i start the mavic the gimbal moves very fast from one side to the other and is making a unusual loud "clack" sound as it "smashes" into the end points.
    watched the dji pre check video and the gimbal is installed properly. hope it is a software problem. can't reverse the firmware at the moment because i'm in the middle of namibia at the moment and internet is slow.
    reset the mavic to factory defaults in the dji assistant app didn't help.
     
    Hans Nieuwenhuis likes this.
  4. Michael Griesinger

    Michael Griesinger Active Member

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    After about 20 successful flights my video started going crazy. After looking at flight log it shows gamble control going haywire when I never touched it. This is with latest firmware that came out last week. Any Input?? Scared to fly now. Hoping it won't migrate to flight controls next. Happened about two minutes into flight


    Sent from my iPad using MavicPilots
     
  5. dbontrager

    dbontrager Member

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    i have the same problem - Gimble is spinning from front to back with a clanking noice. I updated the firmware while the gimble was going crazy the whole time. Restarted and still have the problem. I've been on hold for 45 minutes and there #41 in chat Que.

    Just got off support - they seem to have never heard of this problem. He is having me calibrate the IMU and gimble.

    Oddly, when I picked up the Mavic to fold the legs, The gimble finally stopped bouncing around. So now I don't know what fixed it. This happened before I calibrated.
     
    #5 dbontrager, Jan 4, 2017
    Last edited: Jan 4, 2017
  6. Joablen

    Joablen New Member

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    Have you found a solution? I got my mavic exactly a week ago and today the gimbal just stopped working. it doesn't move at all, it doesn't even look like it tries to...
     
  7. dbontrager

    dbontrager Member

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    Mine started working by just lifting it up - VERY strong and worried that I don't know what fixed it when I am on a shoot. IF you call they will probably have you recalibrate the IMU and Gimble.
     
    FLwaverunner likes this.
  8. dbontrager

    dbontrager Member

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    I fired up the Mavic again and the problem is back - very frustrated. They don't seem to know of this problem. I was told that if the IMU and Gimbal recalibration doesn't work - send it in. Gimbal recalibration did not even complete - says it is obstructed.
     
  9. dbontrager

    dbontrager Member

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    I manually adjusted the gimbal forward while lifting in the air and it fixed itself. I don't know if this will premaritally fix the problem. I will post otherwise.
     
  10. iAlwaysFail

    iAlwaysFail New Member

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    I had this problem as well with the Gimbal obstructed error, and then found out that the wiring for the gimbal actually snapped underneath and I have only had my drone for 3 days :'( I guess have to use my Refresh, wish I could pretend I didn't know and get it replaced without my refresh getting used
     
  11. Kenxav

    Kenxav New Member

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    turn yr mavic upside down when booting up, that worked for me.
     
  12. Boeingpilot

    Boeingpilot Member

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    Why would this not be a warranty (not refresh) issue?

    Even if not warranty, why would you use a refresh rather than have it serviced? Wouldn't you like to reserve the refresh for a serious problem?
     
  13. dbontrager

    dbontrager Member

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    Turning upside down did not work for me. I am sending it in under warranty. If they claim otherwise, I will respond when it returns. They are estimating 5-7 days plus ship days. plus the 2 days it takes them to email me my mailing label.
     
  14. dbontrager

    dbontrager Member

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    My Mavic was returned to me from DJI in about 2 weeks. They actually gave me a brand new drone with a new Serial number (I had to register it as well) All covered under warranty.
     
    FLwaverunner likes this.
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