Have you shipped your Mavic in for repair?

Discussion in 'Mavic Pro Help' started by Dronebow, Nov 30, 2016.

  1. Dronebow

    Dronebow Well-Known Member

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    If so, how long did it take from out your door to back to your door? Just sick about having to ship mine in for repair and because I need it back before we go on our family vacation in about 3 weeks.
     
  2. skrapmot

    skrapmot New Member

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    I just shipped mine today, hopefully won't be to long. My camera was DOA.
    Kinda a bummer since I pre-ordered on 10/5.


    Sent from my iPhone using MavicPilots
     
  3. nathan smith

    nathan smith New Member

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    i would do it asap if i was you. im in the uk so i had to ship to the netherlands, i shipped it friday and they received it tuesday. my progress bar updated yesterday to the last stage before shipping,repair (2-3 days) although they have beat every other time scale they have given me so far.
     
  4. Dronebow

    Dronebow Well-Known Member

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    Mine was repaired in 1 day at DJI once they received it. So 4 days ship to and 4 days ship return with 1 day turnaround time to fix isn't bad. I'm impressed.
     
  5. skrapmot

    skrapmot New Member

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    Really? That's hopeful. Do they send you email updates like Apple does or do you just cross your fingers and hope they received it and are working on it.
    Always makes me nervous to have a $1000 item floating around in limbo.


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  6. Pearse Egan

    Pearse Egan New Member

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    Good to hear, mine was picked up today for return to the Netherlands. I do not expect to see it back before Xmas so it will be a bonus if I do. Hopefully the Gimbal issue is just a hardware reset and firmware reset.
     
  7. Dronebow

    Dronebow Well-Known Member

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    They do. And you can check online as well.
     
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