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Mavic replacement insurance

derowland

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So, I crashed it and sent it to DJI for a fix or replacement per the insurance and their process. Service was good and they replaced it in a week but they charged me $79. I thought the insurance covered these costs, no? I paid it just to get it back but I really can't get an answer from DJI as to why there was a fee. Thoughts?
 
DJI care refresh cost $99. For that you get it fixed 2 times in one year. First time is $79 and the 2nd time is $129. Still cheaper than the $300-600 it would of cost without it. And you got it back in a WEEK!! Mine took 5 weeks for them to repair and send it back. The only damage I did was to the black ribbon cable on the camera!

EDIT: It's $129 2nd time.

Buy DJI Care Refresh (Mavic Pro) Half way down just under the Jeep. Is info.
 
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DJI care refresh cost $99. For that you get it fixed 2 times in one year. First time is $79 and the 2nd time is $129. Still cheaper than the $300-600 it would of cost without it. And you got it back in a WEEK!! Mine took 5 weeks for them to repair and send it back. The only damage I did was to the black ribbon cable on the camera!

EDIT: It's $129 2nd time.

Buy DJI Care Refresh (Mavic Pro) Half way down just under the Jeep. Is info.
I didnt' realize there was a "per fix" cost, in addition to the initial $99 cost. I've looked everywhere for this information. Where did you find it?
 
Ripoff if they send you a refurbished unit IMO. So first one is $178. And your unit may have other issues. I would rather get a PP policy and buy a new one.
 
Yup, that's what they did in my case. In fact mine was manufactured in December (if you believe the Serial Decoder site). Plus it took 3 weeks to get to me; with an insurance policy I would've had the check 2 days later.
 

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