Mavic won't connect to Go app

Discussion in 'Mavic Pro Help' started by Beer, Nov 12, 2016.

  1. Beer

    Beer New Member

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    I got my mavic two days ago. I had no problems upgrading the firmware with the go app. Yesterday I took my first flight with no issues. I started to fly today but the go app will not connect to the Drone. The controller appears to connect fine. But I still get but I still get no connection to the app. I've tried restarting the phone and reinstalling the app with no luck. I've also double check the connection with the cable on the controller and the phone. Any ideas?
     
  2. msinger

    msinger Well-Known Member
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    What kind of device are you using? Did you try a different device?
     
  3. Mikero

    Mikero Well-Known Member

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    I had a similar problem with connection on my P4 some months back. It turned out to be the Lightning Cable I purchased from an unauthorised dealer. I replaced it with a genuine Apple cable and all was well after.
     
  4. KONY

    KONY Well-Known Member

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    TALKING about cable, original poster, did u put the right cable ?

    there is an android actually 3 different types of cables in the box : android (micro usb), IOS, and Lithning...
     
  5. manager2

    manager2 New Member

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    Hi,
    I have a problem with Iphone 6 DJI GO 4 will not get connected.
    Not with side connection or not with the USB in the bottom of the remote...
    I tried 3 different cables, two different iPhones. (both 6 with IOS 10.2, one of them had 10.1 in the beginning - no luck.)
    DJI GO 4 is downloaded 3 days ago. Firmware updated on controller and main unit...
    Strangely my IPad will connect with no problem. With both cables... But not Iphones...
    Also fully resetted one of the phones and tried - nothing. Restored afterwards from backup - still nothing.
    I have no Idea what to do, other than just wait for a software update.
     
  6. Mako79

    Mako79 Well-Known Member

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    Try:
    Remove the side cable completely. Try the bottom usb port with data+power cable (test on PC if you can transfer data).
    Wifi only connection. This will eliminate if its an app issue.
    If IOS, try android and vice versa.

    There's 2 versions of DJI GO. Clean uninstall and install and restart phone on each attempt.
     
  7. manager2

    manager2 New Member

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    Remove the cable - done that
    Bottom usb port works fine - updated firmware via PC
    Wifi only - will try that later today and give some feedback.
    IOS and android not to point to test actually as Ipad with IOS work fine.

    What do you mean there is 2 versions of DJI GO? I can see DJI GO 4 and DJI GO without any number... but it doestn say that it will support Mavic... can it?
     
  8. manager2

    manager2 New Member

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    Ok. tried few things:
    1. Another app (DJI GO): same result - no connection.
    2. Wifi only - worked right away
    3. Another iPhone (5) - worked fine.

    So I believe it is a problem with the IPhone 6 current version of software, as two different models of Iphone 6 are not connecting.
     
  9. peros550

    peros550 Active Member

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    Sorry if this mentioned before or you might already tried, but


    Sent from my iPad using MavicPilots
     
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