Online chat

Discussion in 'Mavic Pro Help' started by ada_jgoodm, Nov 18, 2016.

  1. ada_jgoodm

    ada_jgoodm New Member

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    Is the online chat service down? Are they 24 hr?
     
  2. awproductions

    awproductions Member

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    Whether they are down or not, DJI's chat is completely helpless. They provide the chat reps 5 phrases in very broken English. If you be firm with them and demand actual information they will end your chat :mad: I've learned from experience...
     
    jamgabbi likes this.
  3. Skydog

    Skydog Well-Known Member

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    What do you recommend to get information?


    Sent from my iPhone using MavicPilots
     
  4. dam

    dam Well-Known Member

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    You can email them and it's the same. I spoke with a chat chap and he told me the same thing I expected.. no idea when my order will ship. However to calm things down he told me that 28th and 29th sep Mavics started shipping .. mine is 30sep.. so as usual I just wait it out. So yes chat is useless .
     
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