Ordered 01/27/2017 & my Mavic arrived 02/03/2017 from Best Buy BUT...

[bb0bbby]

My anticipation has grown so much and I could not wait for my first flight! Upon opening the box, I noticed that a button was missing (5D button). Bummed and upon contacting DJI support, they are sending me a return label for a new controller. Is it safe to fly without the 5D button available? Thanks in advance!

 

[Egika]

Yes, you can fly safely without it.
But what does Best Buy say??

 

[jerryflah]

YEA that sounds like a Best Buy RETURN maybe faster

 

[bb0bbby]

YEA that sounds like a Best Buy RETURN maybe faster

But then I have to wait another who knows how long to get it back...

 

[jerryflah]

But then I have to wait another who knows how long to get it back...

You're Right go with the faster

 

[bb0bbby]

Yes, you can fly safely without it.
But what does Best Buy say??

I haven't contacted them yet. Should I try them instead of DJI?

 

[larkin]

That is a bummer. I also got mine from best buy recently. The 5d button is just a bonus set of four buttons that can be custom mapped. They are probably the least used buttons by pilots so I'd say go for it! Just don't fly indoors as your first flight. You'll want a reliable GPS fix.

Sent from my XT1650 using MavicPilots mobile app

 

[RallySoob]

I would try to go inside best buy and talk to a manager about a work around . Im sure they will understand you dont need send it back for that and dji would send them one if they requested it missing versus a random customer's request. Otherwise you could try to get dji rep to reason with you in chat or phone call... its worth a shot tho man dont just submit and send it all back