Ordered Paid For but seems to vanished

Discussion in 'General Discussions' started by mitchbvi, Oct 17, 2016.

  1. mitchbvi

    mitchbvi New Member

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    Checked my DJI account and it tells me I have no outstanding orders. Emailed DJI and the automated response said it may be some time before I get a reply. Anyone else have this problem
     
  2. F6Rider

    F6Rider Well-Known Member

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    How long between the time you ordered and then checked your account? And did you get a order confirmation email?
     
  3. mitchbvi

    mitchbvi New Member

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    Hi order placed about 10/3 and that was the day I got a confirmation email with an order number
     
  4. Deckyon

    Deckyon Well-Known Member

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    just keep reaching out to DJI. No one here can answer your question.
     
  5. mitchbvi

    mitchbvi New Member

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    Appreciate no one can help just trying to find out if I am the only one with this problem.
    Thanks
     
  6. Advexure

    Advexure Well-Known Member
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    Very interesting. How did you pay? Always do PayPal if you can as it will give you maximum protection.
     
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