I'm pretty upset with DJI's turn around time. It turns out if they do an actual repair at the service centre in Carson, CA (instead of just send a different drone back to you as a refresh) their turn around time is 2-3 weeks PLUS shipping time (which is a week to me in Victoria, BC). Now that is BS! Especially when I sent it in not because of a crash, but because of jello issues I couldn't get rid of. So they shipped me a faulty drone, and I need to wait up to a month to get it back. To make matters worse, I'm travelling to France and Luxembourg in early March - one of the main reasons I bought this drone - and it may not be back in time. That is really terrible customer support.