I did not order the NEO but I went for a similar DJI product so I can let everyone know the details on what it's like to deal with an unknown 3rd party thru Amazon; I will share my experience...
Who are you planning to sue? DJI for not being able to help, or the government for stopping DJI from helping you? Maybe you should go for both to double your chances of success.
He's still making DJI ban videos, so maybe it's starting to sink in. Then again, he might just be chasing the latest hot topic for views. I guess we can't really blame him for that.