Sorry to hear that. Just got my M2Z back from DJI. My only damage was the right front leg was bent in a low height crash. Paid $66 although I have DJI refresh. They sent me a new drone. I lucked out. Very happy with that.
Found this velcro is perfect for minimizing battery coming off. Bought this in Lowes. It comes in a roll but are die cut into 12 inch lengths. It is narrow enough to go in between the sensors. Make sure it is tight, so it won't slide over the sensors.
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