Received Mavic today, DHL was extra nice and picked up the CAA letter this morning, cleared customs and brought direct to my office. I've been in Thailand for a decade now, so I know how to import stuff. I the main issue is that DJI did not have an importers license for the Mavic. I've ordered...
Final update...
It took me a friggin week to get the CAA letter from Thai Post and the package finally cleared customs today. Hopefully I'll get it before the end of the week. I sent a few unhappy emails to DJI, they never responded. The good news, DJI finally understood the situation and...
Got my batteries through today and received my Civil Aviation clearance. However, the CAA sending me the letter via post, which I then need to take to customs to get my drone. Knowing my luck, the Thai post will lose that letter...
Why should I take the all the loss? The transaction has not been completed, I haven't received the goods either. Look, I do contract law for a living. This would be neither DJI nor my fault. If DJI doesn't want to take any responsibility, then they should let buyers know that once they have your...
I'm not blaming DJI for Thai customs. However, they still are have some responsibility on this. From their own website
"Customs fees and VAT are already included in the product price when purchasing products from our online store. However, you may be asked to pay a charge by local shipping...
Update:
Mavic still impounded, and yet the situation has gotten worse. DJI sent me the extra batteries I ordered this week. As it is sent separately from the device that uses it, I need a special battery importers license. Also, DJI support has ceased responding to my inquiries for updates or...
I pre-ordered the very next morning after the announcement direct from DJI. Their website says the price includes all VAT or customs charges, so I had it delivered to my office in Thailand. I have done a mix of ordering from them direct or buying form a local distributor (Phantom 2, Osmo...
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