AIRCRAFT DISCONNECTED

[Crusader14]

Hi Everyone. I was flying my M2 zoom yesterday. Flat unobstructed countryside. Drone about 300 ft away at around 100ft. Message on the iPhone display “aircraft disconnected” red background. I flew back and landed. Switched off drone and controller and restarted. Worked fine after that.
Happened once before.
Any ideas guys?

 

[SkyeHigh]

Hi Everyone. I was flying my M2 zoom yesterday. Flat unobstructed countryside. Drone about 300 ft away at around 100ft. Message on the iPhone display “aircraft disconnected” red background. I flew back and landed. Switched off drone and controller and restarted. Worked fine after that.
Happened once before.
Any ideas guys?

Probably best to post your flight log to this thread to see what was happening prior to the disconnect.

 

[Deleted member 114292]

Hi Everyone. I was flying my M2 zoom yesterday. Flat unobstructed countryside. Drone about 300 ft away at around 100ft. Message on the iPhone display “aircraft disconnected” red background. I flew back and landed. Switched off drone and controller and restarted. Worked fine after that.
Happened once before.
Any ideas guys?

If you flew back then it did not stay disconnected? Correct?

 

[Searat290]

This sounds very much like an issue I had. I have the smart controller, but most of us are using dji go 4. It is the dji go 4 app that fails. Your controller is still in command, but you can’t see it on your device. This has happened to others and I don’t know what precipitates it or how to avoid it.

 

[Searat290]

P. S. This was discussed at length in another thread if you can find it.

 

[Deleted member 114292]

This sounds very much like an issue I had. I have the smart controller, but most of us are using dji go 4. It is the dji go 4 app that fails. Your controller is still in command, but you can’t see it on your device. This has happened to others and I don’t know what precipitates it or how to avoid it.

If by that you mean the video goes black as in totally black then yes that happens on the smart controller.
But as I said I don’t recall ever had that happen in flight. The only solution I have found is the exit go 4 and restart it.
If you’re in mid air the aircraft will just hover while you do this.

 

[Searat290]

The video goes grey.

 

[Searat290]

Since the controlled is still connected it is no problem to fly it back. This can be done without the dji go 4 app.

 

[Deleted member 114292]

The video goes grey.

I see you mean there’s like a frozen image on the screen that’s black and white.
That would indicate it had video and lost it.
If it never gets video to begin with it’ll just be black.
Not that that helps you any?

 

[Searat290]

It has not reacurred, but I will be more prepared if it does and not be as panicked. It IS the app that fails and this takes out the video with it.

 

[Deleted member 114292]

It has not reacurred, but I will be more prepared if it does and not be as panicked. It IS the app that fails and this takes out the video with it.

Agreed sadly there’s a few little glitches with smart controller but I still love using it.