amazon.ca?

sunny1 · Jan 9, 2018

Has anyone bought for amazon.ca in Canada? 3 days ago I tried to purchase Mavic from DJI on line store with a MasterCard and had a problem. MasterCard approved the sale and the funds were sitting in pending but DJI would not complete the sale unless I sent them a scanned copy of my drivers licence. They now lost a sale cus I canceled the order. The funds were sitting their for 2 days and they would not complete it unless I sent that information in. First time that has ever happened to me. Looks like they like to collect info on people? Maybe I should seek out another hobby. Thanks, any info will be appreciated.

microlinux · Jan 9, 2018

sunny1 said:
Has anyone bought for amazon.ca in Canada? 3 days ago I tried to purchase Mavic from DJI on line store with a MasterCard and had a problem. MasterCard approved the sale and the funds were sitting in pending but DJI would not complete the sale unless I sent them a scanned copy of my drivers licence. They now lost a sale cus I canceled the order. The funds were sitting their for 2 days and they would not complete it unless I sent that information in. First time that has ever happened to me. Looks like they like to collect info on people? Maybe I should seek out another hobby. Thanks, any info will be appreciated.

I think I saw another post from someone using a Mastercard who had to do the same thing. Retailers sometimes do things like this to confirm you are the owner of the card, it's nothing unique to DJI. Everything has a first time.

Lots of other good retailers you can buy from if you have a problem with this, just make sure they are an authorized reseller or DJI will not honor the warranty.

Skylane · Jan 9, 2018

Check this thread...\
Buying Mavic Pro from Canada

pixl · Jan 9, 2018

Same guy, new retailer. I believe your card has been hacked. Call your bank and get it replaced -- it's been red-flagged.

sunny1 · Jan 9, 2018

pixl said:
Same guy, new retailer. I believe your card has been hacked. Call your bank and get it replaced -- it's been red-flagged.

Not a new retailer.

It was from Dji on line store, and the purchase has been canceled. Card is not the problem. DJI has problem.

pixl · Jan 9, 2018

sunny1 said:
Not a new retailer.

It was from Dji on line store, and the purchase has been canceled. Card is not the problem. DJI has problem.

So what's the point in the new thread? What does amazon.ca have to do with it?

Cross posting is frowned upon here, and starting new threads on the same topic is similarly a no-no.

Kindly resolve the problem using the advice you got in the first thread. Posting a new thread to beat the topic to death is a disservice to this community.