Assistant2 Connect Mavic Pro

[Lee51]

Assistant2 up and signed in / mavic pro platinum plunged in to comput usb port - and then turned on - will not show up on assistant2 after long wait - and keeps kicking computer with its wireless connection to my router off line - I reconnect computer to internet and it just sits there not showing up on Assistant2 - now my spark will not show up - all usual reboot reload etc - any ideas? drivers? tnx

 

[lannes]

Are you using the latest version of DJI Assistant 2 , v 1.2.2

DJI - The World Leader in Camera Drones/Quadcopters for Aerial Photography

 

[Lee51]

probably not - seems like I saw 1.2.0 on last download I tried - I will check it - tnx

 

[Lee51]

downloaded v1.2.0 from DJI website - is there a v1.2.2 out there some where - tnx

 

[lannes]

downloaded v1.2.0 from DJI website - is there a v1.2.2 out there some where - tnx

click on the link in my post, it will take you the MA downloads page, uninstall the previous version first

 

[Lee51]

doing it now - found v1.2.2 and now downloading it - tnx

 

[Lee51]

problem with computer was mavic was too close to wireless antenna

 

[Lee51]

still can’t get Assistant2 to recognize anything I attach to computer through usb - I have turned off firewalls and only thing computer see is the sim card - there are not any pictures on sim cards - assistant2 see nothing -

 

[lannes]

still can’t get Assistant2 to recognize anything I attach to computer through usb - I have turned off firewalls and only thing computer see is the sim card - there are not any pictures on sim cards - assistant2 see nothing -

Have you turned on the AC after connecting it to the computer with the DJI Assistant 2 open

 

[Lee51]

Yes I have done that - nothing is showing up with Assistant2 - not the Mavic Spark Remote controller zilch -

 

[Lee51]

I got the new Mavic Remote Controller to attach to the Assistant2 and refreshed it - it had to install the driver before it would connect - I can’t seem to get anything else to install a driver - the RCand Spark use to come up but not now - I don’t know how to get a driver installed or reinstalled on those units ?

 

[lannes]

That's really strange everyone else is having problems refreshing the RC firmware on the pc, while the AC refresh runs perfectly

What PC are you using ? What operating system Windows 10 ?

Have you got another PC or Mac you can try the DJI Assistant 2 on


Try turning off windows driver verification, use method 2 here it's the easiest but only temporary

How to Disable Driver Signature Verification on 64-Bit Windows 8 or 10 (So That You Can Install Unsigned Drivers)

 

[Lee51]

HP computer and windows 7 - need to forgive out how to find the drivers - as I said it use to work but now does not recognize the devices

 

[lannes]

HP computer and windows 7 - need to forgive out how to find the drivers - as I said it use to work but now does not recognize the devices

I think windows 7 might be the issue, have a look at this page to see if you can update the drivers.

Windows Update Not Working, Stuck at Checking for updates [Solved] - Driver Easy

Have you been updating windows 7 or is it an ancient version ?

 

[Lee51]

I found out that I had to connect drone to computer via usb cable - turn on drone - go to printers/devises - they came up as unknown - right clicked the unknown icon - ran check for problems diagnostic - then showed all ok - left connected to computer and opened Assistant2 - when it come up it recognized the drone and I could open the drone in Assistant2 - prior to that it would only access the data card for down loading the pictures or videos - exactly backwards from what I was told to do - thank you for your kind help - yes my Windows 7 is old but I have it all up to date Windows updates - I’m scared to upgrade it - but will when they stop supporting it - again thank you for taking the time to help me - I did upgrade with the driver fix program. - cost only $10 and it fixed my printer and a few other things

 

[Lee51]

The RC for the Spark will not connect to Assistant2 - but I can update its software over the iphone when connected to the drone - don’t know why it will not connect to the Assistant2 - some one said you don’t connect the Spark RC to Assistant2 but I don’t know if that’s true or not - perhaps someone might know if this is accurate or not

 

[lannes]

The RC for the Spark will not connect to Assistant2 - but I can update its software over the iphone when connected to the drone - don’t know why it will not connect to the Assistant2 - some one said you don’t connect the Spark RC to Assistant2 but I don’t know if that’s true or not - perhaps someone might know if this is accurate or not

There is a problem with the port control on a pc, which has been raised a number of times. I just update the RC via the app

 

[Lee51]

Yep - that’s what I do also - easier and controller gets checked also I believe

 

[Lee51]

I got everything to work by doing exactly opposite to common knowledge - I connected drone to computer - turned drone on - looked in printer/devices - after about 30 sec showed unknown device - right clicked it - troubleshoot device - everything came up ok and then device was discoverable - opened Assistant2 - up popped Mavic - did same for Spark and up popped Spark in Assistant2
Exactly backwards from common wisdom - strange sparks and ozone smells - haha