Battery problems

[mporter]

Problem? I get a "Warning: aircraft cannot take off. Battery not connected properly"

Was unit in a crash? No

What have you tried so far? I have discharged battery and recharged it, made sure battery is connected properly, made sure all firmware is up to date, manually tried reconnecting remote & aircraft, tried my battery in my buddies mavic air ( his recieves same warning), tried another battery in my mavic air (works just fine).

What device are you using ( iphone , ipad, Samsung , etc)? Samsung note 8

What firmware are you running ( aircraft, remote controller)? Latest

What Go app version are you using?
Latest
Any modification? (if so what) no

Did you change anything or install any apps? (if so what) no

Do you have a video or pictures of the problem? (if so post link)

 

[Moose1967]

Bad battery been sitting long without a charge?

 

[Cyber3xpert]

Just a disclaimer here, I have no experience in this field, but you might check to see if the battery's connecting part is clean and intact. (i.e. bent poles, dirt or grime on them) That's the only thing I can think of right now...

I have a Mavic Pro, got it used; a package; you know. One of the batteries had a broken cell, and I don't know how to fix it.
But anyways, I hope this helps! Sorry if it doesn't.