Black Screen on Camera with Mavic Pro

[Finneus]

Did anyone figure this out? I was hired to do a real estate video and flown out to Europe and all I get is a BLACK screen when I try to connect to the Mavic Pro. I can move the gimble through my phone, I can even take pictures and record (the picture and video turn out black as well like the screen). I have tried my friend's phone. I have reinstalled and installed the App. I have switched SD cards. I have tried everything and all I get is a Black screen. PLEASE HELP!

 

[james_mav]

Did anyone figure this out? I was hired to do a real estate video and flown out to Europe and all I get is a BLACK screen when I try to connect to the Mavic Pro. I can move the gimble through my phone, I can even take pictures and record (the picture and video turn out black as well like the screen). I have tried my friend's phone. I have reinstalled and installed the App. I have switched SD cards. I have tried everything and all I get is a Black screen. PLEASE HELP!

I think someone had the same problem & it turned out to be their camera settings.

 

[Finneus]

Thanks for answering. Can you spell out what you mean? My camera settings? Like within the DJI App? What should they be?

 

[james_mav]

Thanks for answering. Can you spell out what you mean? My camera settings? Like within the DJI App? What should they be?[/

If you don't know a lot about the camera then you could use the DJI assistant to return the drone to the factory setting. Are you doing auto focus or manual? If I wasn't using auto then I'd switch to that & take some pictures & see if they download.

 

[Bunny Too]

Thanks for answering. Can you spell out what you mean? My camera settings? Like within the DJI App? What should they be?

I think the exposure wheel was cranked.

 

[james_mav]

I think the exposure wheel was cranked.

Sorry I couldn't remember the fix. I knew something you had done with the camera setting was causing the problem.

 

[Jmav]

Go to settingin camera and switch PAL /

 

[Jorgebarragan23]

Did anyone figure this out? I was hired to do a real estate video and flown out to Europe and all I get is a BLACK screen when I try to connect to the Mavic Pro. I can move the gimble through my phone, I can even take pictures and record (the picture and video turn out black as well like the screen). I have tried my friend's phone. I have reinstalled and installed the App. I have switched SD cards. I have tried everything and all I get is a Black screen. PLEASE HELP!

Did you by chance ever get this resolved? I’m experiencing the same issue. Thank you I’m advance.