Brand New Mavic Air - ACC1 Data Error message

[HBJLR714]

I just got a brand new MA and during the initial set up I noticed an ACC1 Data Error message when calibrating the IMU. Re-calibrated several times, downloaded the Assistant 2 pack for my MAC, reset to factory, un-installed and re-installed the Go4 app from my phone, and the issue did not resolve itself. Now, I'm worried because, according the company website DJI's support is closed for the weekend and it's Friday night and I only have 48 hours to purchase the Care Refresh which I don't want to do with a defective drone. Sigh. Any tips?

 

[Deleted member 94047]

All I have is just a tip: the IMU calibration needs to be done on a perfectly level surface. If you have done it with this in mind and it is still showing errors, you are well within your rights to return it as a defective product - even after the 48 hour window has expired.

 

[HBJLR714]

I took it back to the store I bought it from and they exchanged it no questions asked. I was shocked how easy it was. I went in ready for a fight, they barely even looked at it and just brought out a new one. Hopefully it won't happen again with the new one.