Can't Even Update?

[Toraneko]

Hi,
Hope I can get some help - not sure what the problem is.
I just got my Mavic Air today. Registered with the FAA and after charging everything tried to get connected. I am using a Galaxy Tab 4 (1.2GHz Quad-core & 1.5GB RAM). I can barely get registered with the DJI Go 4 app - I turned everyone on, it says all is connected, then gives a message that there is a firmware update - if I press on it to update, the next screen shows for half a second and then the screen whites out, then goes back to the main screen. Trying to Enter Device is no better.
I can't believe my Galaxy is outdated, but that's my first question.

Or is there another problem?

TIA.

 

[lannes]

Try using the DJI Assistant 2 and a pc to do updates, it's a more stable process

 

[4wd]

If you're on home wifi the Mavic's own wifi might be affecting it.
You won't be forced to do the update immediately.

 

[Toraneko]

Hi,
First, thanks for the replies.
OK so I tried the DJI Asst - at first no luck, then deleted and re-installed it. Finally got the Air's firmware to update. But for whatever reason, no luck with the RC. I don't know why - did it exactly like in the video above.

I still am wondering about my first question though - I would like to use the Air with a tablet - I got a good adapter for the RC and I'd like to use what I have if I can - if it's not up to the job I'll fork over the money for a new one. But I managed to get DJI's online help to ask and they gave back a list of compatible gear - but nearly all smartphones, and the tablet - the Mac Air is old and discontinued. So I'd like to please ask is anyone else using their drone with a tablet - and if so, which one? Their list looks old and doesn't have the latest models - I can get a Samsung Galaxy Tab S2 with 3GB RAM & 1.9 GHz CPU or Asus ZenPad 3S (4GB RAM & 2.1GHz +Quad-Core 1.7 GHz CPUs...or something else if someone has a good idea.
They are not on DJI's list, but they should have more than enough power and work fine with the DJI app, right?

Thanks again.

 

[Air Beetle]

apple devices work much better with Go4. Buy a used ipad mini with no cell service.

 

[lannes]

apple devices work much better with Go4. Buy a used ipad mini with no cell service.

Just a bit of a qualification it needs to be a mini 2 or later otherwise DJI Go 4 won't install

 

[msinger]

is anyone else using their drone with a tablet - and if so, which one?

You can find a list of recommended and commonly used tablets here.

 

[Toraneko]

Thanks very much for the help - I actually tried with my wife's tablet (Galaxy Tab A) and everything went through fine. I have managed to update the firmware of both the RC and Air, but that is where I am stuck. I can fly the drone through the tablet if I wanted, but for some reason I just can't get the RC and Air to link up. I'm following the step by step instructions, but no luck. Any ideas?

Thanks.

 

[lannes]

Thanks very much for the help - I actually tried with my wife's tablet (Galaxy Tab A) and everything went through fine. I have managed to update the firmware of both the RC and Air, but that is where I am stuck. I can fly the drone through the tablet if I wanted, but for some reason I just can't get the RC and Air to link up. I'm following the step by step instructions, but no luck. Any ideas?

Thanks.

You might have a faulty usb cable connecting the tablet to the RC , have you tried a different one ?

 

[msinger]

for some reason I just can't get the RC and Air to link up

How exactly are you attempting to link it up?