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Cant open quickshots

BeeriAir

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Hi ,
When trying to open quickshots it shows me the screen of dronie,boomwrang etc, but it shows a popup saying :"cant play mp4". Anyone expirienced that ?
Mavic air/galaxy s7
Thx
 

Exphantomflyer

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Hi ,
When trying to open quickshots it shows me the screen of dronie,boomwrang etc, but it shows a popup saying :"cant play mp4". Anyone expirienced that ?
Mavic air/galaxy s7
Thx
The App has several dozen vidoes in it that play as examples, perhaps the folder they are in is corrupted or you have deleted them
 

Exphantomflyer

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When shooting in tablet it works.
Well obviously it will as the app on the tablet has all the files, try reinstalling the app on the S7
 
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