Can't take the DJI quiz due to error. Worried!

Discussion in 'General Discussions' started by net_slayer, Apr 16, 2018.

  1. net_slayer

    net_slayer New Member

    Joined:
    Apr 16, 2018
    Messages:
    2
    Likes Received:
    0
    Hi guys,

    Just looking for some advice as DJI have been of no help so far. I've been prompted to take the quiz a few times now and every time i try i get the following error;

    https://quiz.djicdn.com
    Error: 800: questionnaire was not found.

    I end up clearing the error and exiting the quiz as it won't load. This is on an iPhone and i am connected to the internet every time i try, either out in the field or at home on wifi. I've also tried several time through last week on different days.

    Anyone else had this problem? Is there anything i can do as i'm scared of being locked out through no fault of my own.

    Many thanks.
     
  2. choo choo

    choo choo Well-Known Member

    Joined:
    Dec 13, 2017
    Messages:
    91
    Likes Received:
    91
    Don’t worry about it. It’s not mandatory. And you won’t get locked out. I suspect they no longer run the quiz that’s why it can’t be found.
     
  3. locoman

    locoman Well-Known Member

    Joined:
    Aug 26, 2017
    Messages:
    757
    Likes Received:
    343
    Location:
    Western, WI USA
    Haven't seen the quiz around for a few months. Where are you from and what version of FW, software are you running. You might need to update.
     
  4. net_slayer

    net_slayer New Member

    Joined:
    Apr 16, 2018
    Messages:
    2
    Likes Received:
    0
    As far as i'm aware everything should be up to date. FW is the most recent as it confirms upon connection. DJI GO 4 is v4.2.12. A friend at work was able to complete his quiz for his new Mavic Air no problem last week which has me even more confused.

    Forgot to add, i'm in the UK.
     
    #4 net_slayer, Apr 17, 2018
    Last edited: Apr 17, 2018
Loading...
Similar Threads - Can't DJI quiz Forum Date
Suddenly can't access DJI site "Your IP address is not allowed" Mavic Pro Help Nov 4, 2017
Can't sign into new dji go 4 app Control Apps - DJI, Litchi, Autopilot, etc... Sep 19, 2017
Why can't DJI have voice in it's recording's? Mavic Pro Discussions Aug 15, 2017
Using DJI Go 4 on WiFi with the Polar Pro Katana Can't connect General Discussions Aug 6, 2017
Can't save Gimble settings in DJI 4 app Mavic Pro Discussions May 4, 2017