Controller Right Joy Stick Issue - Won't move down (video)

Discussion in 'Mavic Pro Discussions' started by GizaDog, Nov 10, 2016.

  1. GizaDog

    GizaDog Member

    Joined:
    Nov 10, 2016
    Messages:
    16
    Likes Received:
    11
    Location:
    San Diego, CA
    I'm bummed to see this after I just received it. I flew one time without a problem. Tried to fire it up again and the right joystick seems to get stuck when pulling it down.

    Update: Talked with DJI Support. Sending it back for replacement.

     
    #1 GizaDog, Nov 10, 2016
    Last edited: Nov 10, 2016
  2. Caballete007

    Caballete007 Well-Known Member

    Joined:
    Oct 18, 2016
    Messages:
    54
    Likes Received:
    5
    Did you flew the Mavic?


    Sent from my iPhone using MavicPilots
     
  3. GizaDog

    GizaDog Member

    Joined:
    Nov 10, 2016
    Messages:
    16
    Likes Received:
    11
    Location:
    San Diego, CA
     
  4. Caballete007

    Caballete007 Well-Known Member

    Joined:
    Oct 18, 2016
    Messages:
    54
    Likes Received:
    5
    I'm surprised with all this things happening and I'm waiting for mine. Can't stop reading all this posts.


    Sent from my iPhone using MavicPilots
     
  5. Anthony

    Anthony Well-Known Member

    Joined:
    Oct 30, 2016
    Messages:
    779
    Likes Received:
    262
    Location:
    UK
    Thats a shame .... this type of issue should not be making it past the factory QC ........
     
  6. MavicProMX

    MavicProMX Member

    Joined:
    Oct 27, 2016
    Messages:
    15
    Likes Received:
    4
    Call DJI right away


    Sent from my iPhone using MavicPilots
     
  7. GizaDog

    GizaDog Member

    Joined:
    Nov 10, 2016
    Messages:
    16
    Likes Received:
    11
    Location:
    San Diego, CA
    I already UPS'ed it back to them the same day I got it. Thumbswayup
     
    Caballete007 likes this.
  8. thetjshow

    thetjshow Active Member

    Joined:
    Nov 9, 2016
    Messages:
    43
    Likes Received:
    22
    That sucks man hope u get your new one asap buddy and do update when u do pls!


    Sent from my iPhone using MavicPilots
     
    Caballete007 likes this.
  9. rhinodh

    rhinodh New Member

    Joined:
    Jan 31, 2017
    Messages:
    3
    Likes Received:
    1
    I'm experiencing the same thing on my controller, except with the left joystick. I just got this drone this week and have made 5 flights without any issue. I took it out of the pelican case today to fly it and the left joystick only goes down about 50%.

    I guess it took about two weeks to get a new one?
     
  10. GizaDog

    GizaDog Member

    Joined:
    Nov 10, 2016
    Messages:
    16
    Likes Received:
    11
    Location:
    San Diego, CA
    I returned it to DJI repair the same day I got it. I had to keep calling / emailing the support center to get them to rush it out. I think it took a week or like 10 days.
     
    rhinodh likes this.
  11. rhinodh

    rhinodh New Member

    Joined:
    Jan 31, 2017
    Messages:
    3
    Likes Received:
    1
    Well I finally just received the UPS label yesterday. I've set my expectations pretty low with DJI support. Ha
     
    GizaDog likes this.
  12. GizaDog

    GizaDog Member

    Joined:
    Nov 10, 2016
    Messages:
    16
    Likes Received:
    11
    Location:
    San Diego, CA
    Im betting they are busy resolving Mavic issues. :)
     
  13. Gixxer750

    Gixxer750 Member

    Joined:
    Feb 6, 2017
    Messages:
    8
    Likes Received:
    1
    Mine came brand new out of the box with a stick that stays stuck in the down position. Terrible QC from DJI. Now I have to send in a brand new unit and not be able to use it? DJI needs to figure out a better solution .


    Sent from my iPhone using MavicPilots
     
Loading...
Similar Threads - Controller Right Joy Forum Date
LCD screen brightness on Mavic controller Mavic Pro Help Jul 31, 2017
Drop the controller, broke the right stick? Mavic Pro Discussions Jan 21, 2017
mavic pro controller with samsung s5 General Discussions Yesterday at 11:52 PM
CrystalSky charging off the controller? CrystalSky Monitors Yesterday at 4:00 AM
Remote Controller: small connector bracket frustration Mavic Pro Help Monday at 3:33 PM