Controller Right Joy Stick Issue - Won't move down (video)

[GizaDog]

I'm bummed to see this after I just received it. I flew one time without a problem. Tried to fire it up again and the right joystick seems to get stuck when pulling it down.

Update: Talked with DJI Support. Sending it back for replacement.

 

[Caballete007]

Did you flew the Mavic?


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[GizaDog]

Did you fly the Mavic?


Yes one time and it was fine.

 

[Caballete007]

I'm surprised with all this things happening and I'm waiting for mine. Can't stop reading all this posts. [emoji15]


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[Anthony]

Thats a shame .... this type of issue should not be making it past the factory QC ........

 

[MavicProMX]

Call DJI right away


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[GizaDog]

Call DJI right away

I already UPS'ed it back to them the same day I got it.

 

[thetjshow]

That sucks man hope u get your new one asap buddy and do update when u do pls!


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[rhinodh]

I'm bummed to see this after I just received it. I flew one time without a problem. Tried to fire it up again and the right joystick seems to get stuck when pulling it down.

Update: Talked with DJI Support. Sending it back for replacement.

I'm experiencing the same thing on my controller, except with the left joystick. I just got this drone this week and have made 5 flights without any issue. I took it out of the pelican case today to fly it and the left joystick only goes down about 50%.

I guess it took about two weeks to get a new one?

 

[GizaDog]

I'm experiencing the same thing on my controller, except with the left joystick. I just got this drone this week and have made 5 flights without any issue. I took it out of the pelican case today to fly it and the left joystick only goes down about 50%.

I guess it took about two weeks to get a new one?

I returned it to DJI repair the same day I got it. I had to keep calling / emailing the support center to get them to rush it out. I think it took a week or like 10 days.

 

[rhinodh]

Well I finally just received the UPS label yesterday. I've set my expectations pretty low with DJI support. Ha

 

[GizaDog]

Im betting they are busy resolving Mavic issues.

 

[Gixxer750]

Mine came brand new out of the box with a stick that stays stuck in the down position. Terrible QC from DJI. Now I have to send in a brand new unit and not be able to use it? DJI needs to figure out a better solution .


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