Cracked Gimbal

[Brandon R]

After months of waiting I finally received my Mavic on Monday! Didn't get to fly it until yesterday (twice) and while looking it over just a minute ago deciding if I have enough time for another flight I notice a crack in the gimbal. Has anyone else heard of, or had this issue or has my luck reared its ugly head again?!?

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[msinger]

I saw two posts here in the past week that showed that piece completely broken away from the gimbal. You should definitely return your Mavic and get a replacement.

 

[Brandon R]

Huh I missed them, I sent an email to DJI so I started the process. This sucks even more since I sold my P3P.


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[Anthony Viscomi]

Looks as if the screws were over-tightened.

 

[F6Rider]

Looks as if the screws were over-tightened.

DJI has a habit of this, remember the cracks in the Phantom arm's?

 

[dsd317]

DJI has a habit of this, remember the cracks in the Phantom arm's?

Yes, and the cracked controller posts.

 

[E92Vancouver]

After months of waiting I finally received my Mavic on Monday! Didn't get to fly it until yesterday (twice) and while looking it over just a minute ago deciding if I have enough time for another flight I notice a crack in the gimbal. Has anyone else heard of, or had this issue or has my luck reared its ugly head again?!?

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That is certainly not acceptable. Looks like the screw was over tightened. Get a replacement!

 

[Brandon R]

After looking alittle closer it appears that piece is actually just a guard for the wiring and what I'm gonna call a pivot arm


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[E92Vancouver]

After looking alittle closer it appears that piece is actually just a guard for the wiring and what I'm gonna call a pivot arm


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So you could take it off and glue it with epoxy or super glue. Get DJI to send you the part.

 

[Brandon R]

That was my first thought but would they actually send that particular part? Would be great if I could get one off a crashed mavic


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[msinger]

No. DJI is going to make you send your Mavic in to be repaired.

 

[AwesoM]

let's hope they don't say you are the one responsible for it. I had to return mine 2 weeks ago to BB after 1 flight when the gimbal became non responsive. They had more in stock on Sunday and I placed a new order... only for it to be lost in the West Coast with UPS... perhaps I am not meant to have a Mavic and stick with the P4P.

 

[Layer86]

I have the same issue on mine, but it is much less noticeable. I'm thinking of just letting it go....would have never noticed it if I didn't know to look. It appears to be just a wire guard, and in the case of mine it has no impact on performance at all. I see it taking a long time for them to fix at the moment with the shipping times being pushed back again. May get it fixed eventually (or use care refresh) but not immediately.


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[Brandon R]

I contacted DJI and they told me to send everything, the whole fly more package, and the only options they gave me was a refund or replacement. Layer, I've been thinking the same thing but I'll probably send it in after already submitting the issue, I may drag sending it off for a week though, just to get a few flights in at the camp next weekend.


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[dewster]

I guess that's plastic. Man....that sucks.


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[TheSaffer]

I just noticed a crack in my gimbal...
Now to see if DigitalRev will replace it...

 

[LuPo]

I just noticed a crack in my gimbal...
Now to see if DigitalRev will replace it...

Will DigitalRev cover warranty ? Is it not cover by DJI ?

 

[TheSaffer]

Will DigitalRev cover warranty ? Is it not cover by DJI ?

I'm not sure which way to go...
I have just emailed DR and since they are sleeping at the moment, I'll have to wait to see if I have a reply to my email tomorrow...

I will keep you posted...

 

[LuPo]

I'm not sure which way to go...
I have just emailed DR and since they are sleeping at the moment, I'll have to wait to see if I have a reply to my email tomorrow...

I will keep you posted...

I appreciate. I'm considering to order from Digitalrev.

 

[PropPilot]

Looks like it makes sense to carefully back those screws out a very small amount to relieve any potential over pressure whether it is cracked or not


Flying a Mavic Pro with an Acer Iconia One 7" tablet running latest Android OS