DJI care refresh- grey import

miles98 · Apr 10, 2018

Just got my Mavic pro platinum from eglobalcentral.
The drone is from China- sealed.
Can I purchase dji refresh for my region (UK)

Have any if you done this before?
Assuming mine is a "grey import"

msinger · Apr 10, 2018

DJI does not verify whether or not you purchased from an authorized DJI dealer when buying DJI Care Refresh.

miles98 · Apr 10, 2018

So basically your saying dji care refresh will work in my region UK for this drone? Apparently I have to ship it back to China if I did need a replacement..

msinger · Apr 10, 2018

DJI Care Refresh can only be used in the region where it's purchased.

miles98 · Apr 10, 2018

Danm. See a few posts saying you can activate dji refresh UK on a non UK product. Any recommended insurance companies?

Former Member · Apr 10, 2018

msinger said:
DJI Care Refresh can only be used in the region where it's purchased.

Can you clarify this a little? DJI Refresh can only be used in the region where the drone is purchased or where the Refresh is purchased?

Found it...

"DJI Care Refresh and the corresponding product must be purchased from the same country or region. DJI Care Refresh only supports aircraft purchased from official or authorized channels, and its benefits are only eligible in the region where it was purchased."