Dji fly on s21 won't connect to controller

[johnweim]

I have air2s that I haven't flown for a couple months. Previously had no problems with dji fly and same phone. Started fly app and app shut down immediately and got notice that app has bug and need to reinstall. Downloaded fly from dji site and installed. App starts but will not connect to phone. Tried my tablet with previous fji fly and that connects fine, version is 1.4.8. Uninstalled fjy from phone and downloaded fly from dji again and reinstalled again, same result. Tried installing fly from tablet to phone and still no go.

This phone worked fine with prior fly so it seemsthat something changed on phone but I can't find it. Any suggestions would be. greatly appreciated. Thanks in advance

 

[MartinNWales]

had the same issue with an upgrade previously (on the S21 ultra). had to:

1. Uninstall the current app
2. Restart the phone
3. Go into 'My Files' and hunt out any DJI fragments, and delete them. (internal storage\DJI)
4. Then do a fresh install from the DJI site, and it should wake up.

Seems to be a bug with the update process, that was leaving old versions of software files behind.