DJI GO4 iOS crashing

[mreloc]

Yesterday when I went out to fly my MPP I
had an issue with the app crashing about 30 seconds from connecting. This is on an iPhone 7S. I seemed to remedy it by deleting and then reinstalling it and had no issues during my flight. This morning- same thing is happening. Is anyone else noticing an issue with frequent app crashing?

 

[msinger]

Did you upgrade your phone to iOS 11.2? If not, try that.

 

[mreloc]

No- I've not :/. I'll update and report back. Thanks for the suggestion!

 

[netfolks2000]

Remember that the app will crash occasionally on a lot of different devices. You can usually hover and just open it again and continue flying within just a few seconds. If happening repeatedly then there may be an issue.

 

[djaco]

I have had the crashing iPhone too. It happens shortly after launching, 30-60 seconds. I have also received an on screen message saying the CPU usage is high, and that it may cause issues with the app. I have closed or deleted numerous apps, it seemed to help, flew for 8 minutes, no problem, then today it all happened again.

 

[Shipy]

First flight of my MPP was all good, no app drop outs for the first battery (using a iPad Pro 10.5). Put in second battery and the app would crash every couple of minutes, reopen app and would connect right away but the a few mins later the same thing. I then changed the date in my iPad settings to November and this fixed the problem, but it’s a bit of a stop gap solution. So updated my IOS software to 11.2 this morning and now it’s rock solid. Happy days!

 

[mreloc]

Yep- I updated my iOS today to 11.2 and it seems to have fixed it for me. I guess it will hold me until my Moverio BT-300 shows up this week... then it will be all about worrying Android crashes on me.

 

[AnchorageAk]

Your suppose to close all background apps. I try to do it, forget half the time. The Ipad is just for the drone, so no problems.

 

[Bradders]

My iPhone kept closing DJI GO 4 after 30-45 seconds, didn't notice any warnings, hovered the MP, and opened DJI GO again, it crashed again after 30-45 seconds, did this about 5 times, landed the MP and headed for home. I always close all other apps and put the phone into airplane mode. Its connected to the controller with a apple lead from the usb port, I've had issues with the MP not connecting properly with the supplied lead. Updating the phone to 11.2 as I type, will try flying tomorrow

 

[dsd317]

My iPhone kept closing DJI GO 4 after 30-45 seconds, didn't notice any warnings, hovered the MP, and opened DJI GO again, it crashed again after 30-45 seconds, did this about 5 times, landed the MP and headed for home. I always close all other apps and put the phone into airplane mode. Its connected to the controller with a apple lead from the usb port, I've had issues with the MP not connecting properly with the supplied lead. Updating the phone to 11.2 as I type, will try flying tomorrow

I had the same/similar experience as you did and all I did was update my iOS from 11.1 to 11.2 and still kept my go4 app at 4.1.17. No more app crashing....and all is well....so far.

 

[supermario]

So today is the first flight where i have had issues.

every minute or so, the app would crash.

I am using an ipad mini 4 running ios 11.2.1 (Last update.)

I am also running the last updated DJI go4 app, Mavic firmware is up to date.

i cannot for the life of me understand why the crashes are occurring now and not in my previous flights ! half to my flight log from todays flights are missing.

Are DJI looking at a permanent solution to this.