Hi everyone, new to the forums and drones
So I'm currently having problems with a DJI mavic pro and getting something done about the problem I am having
I have uploaded a picture of what I am getting.
I purchased the drone and the first flight was awesome, on screen picture and recorded video was perfect.
the weekend after i took it out and the on screen picture and video had a few glitches in it just rnadomly, I thought maybe it was the wind or how far away it was from me.
Next time i took it out a couple weeks later the picture on screen and video is just a pixelated mess of frozen and unusable.
I have tried downgrading, upgrading and even old apk files of the goapp
I sent it back to where I bought it from, he took it out and found no issue. Item was returned to me and we decided it must be my phone
Went out and purchased a Samsung S5 as it was the cheapest on the supported list. Same thing happens and I have now tried it on 3 different phones all with the same result.
Tried to calibrate the drone and it froze half way through this and I had to disconnect it by usb, tried again and the same happened again.
It has now gone back to the distributor locally and their response was "the cap was not removed holding the gimbal" I mentioned it was removed on all flights as it sends warnings across the screen if you don't take it off and they have come back again to say that will be the issue and are returning it to me.
The local shop said they tried it in store and couldn't find a fault.
I am assuming the last 2 times it was not actually flown to make the problem happen maybe?
As a side note I have tested in 4 separate locations all with the exact same errors.
Does anyone have any ideas as to what may be the issue or what I can do or try? All i want is a drone that I can use.
Thanks everyone!
So I'm currently having problems with a DJI mavic pro and getting something done about the problem I am having
I have uploaded a picture of what I am getting.
I purchased the drone and the first flight was awesome, on screen picture and recorded video was perfect.
the weekend after i took it out and the on screen picture and video had a few glitches in it just rnadomly, I thought maybe it was the wind or how far away it was from me.
Next time i took it out a couple weeks later the picture on screen and video is just a pixelated mess of frozen and unusable.
I have tried downgrading, upgrading and even old apk files of the goapp
I sent it back to where I bought it from, he took it out and found no issue. Item was returned to me and we decided it must be my phone
Went out and purchased a Samsung S5 as it was the cheapest on the supported list. Same thing happens and I have now tried it on 3 different phones all with the same result.
Tried to calibrate the drone and it froze half way through this and I had to disconnect it by usb, tried again and the same happened again.
It has now gone back to the distributor locally and their response was "the cap was not removed holding the gimbal" I mentioned it was removed on all flights as it sends warnings across the screen if you don't take it off and they have come back again to say that will be the issue and are returning it to me.
The local shop said they tried it in store and couldn't find a fault.
I am assuming the last 2 times it was not actually flown to make the problem happen maybe?
As a side note I have tested in 4 separate locations all with the exact same errors.
Does anyone have any ideas as to what may be the issue or what I can do or try? All i want is a drone that I can use.
Thanks everyone!