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HELP NEEDED!

AAAE

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Dec 3, 2019
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Hi all I'm a new member and I'm seeking a bit of help. I recently did a firmware update on my mavic pro and now it's telling me that the gimbal is disconnected. But it works fine during the start up process and afterwards I have complete control over it and cam even take photos and videos, but I can't see anything on the screen connected to the remote. I've tried downgrading but same problem persists. Any suggestions? It's quite urgent as I have a job to Do in the coming days.
 
You might try to reset the camera via DJIGO4.

Under camera settings.

I agree with previous post might be your cable. Might also try to use a different device ie different phone or tablet to see if that helps.

Are you on current version of DJIGO4? Just a thought since you did upgrade to current firmware.

Lastly consider a factory reset in Assistant 2. Will go back to 1st firmware version.

Paul C
 
Hi all I'm a new member and I'm seeking a bit of help. I recently did a firmware update on my mavic pro and now it's telling me that the gimbal is disconnected. But it works fine during the start up process and afterwards I have complete control over it and cam even take photos and videos, but I can't see anything on the screen connected to the remote. I've tried downgrading but same problem persists. Any suggestions? It's quite urgent as I have a job to Do in the coming days.
If the screen is "black" try turning the top right wheel and see what happens.
 

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