Help with Login

[Menright]

Hi, wondering if anyone can help. I have been flying my Mavic Mini no problems at all. Had to remove and reinstall the Go Fly app on my android phone. Everything connects up as before but now I can log into my dji account from my phone. If I use a computer I can log into my account fine. Have changed the password but still can not log in on phone. I get a red message on the fly screen saying, Account not logged in. When I try to log in, enter all my details it says account already registered. There also does not seem to be a LOGIN button, just Register. Any ideas. Can I fly without login in without issues. Thanks

 

[TampaTC]

Try un installing it again. while it is gone clear your phones catch. then re install the app.

Hope that helps

 

[Menright]

Try un installing it again. while it is gone clear your phones catch. then re install the app.

Hope that helps

Hi, thanks I will try that but it looks like it is an issue that DJI have recognised and are dealing with. A few other flyers are having the same problem, commented in the Mavic mini help forum.

 

[AceFace]

Hi, wondering if anyone can help. I have been flying my Mavic Mini no problems at all. Had to remove and reinstall the Go Fly app on my android phone. Everything connects up as before but now I can log into my dji account from my phone. If I use a computer I can log into my account fine. Have changed the password but still can not log in on phone. I get a red message on the fly screen saying, Account not logged in. When I try to log in, enter all my details it says account already registered. There also does not seem to be a LOGIN button, just Register. Any ideas. Can I fly without login in without issues. Thanks

I had same problem. Someone posted ... Change your password but this time only use letters and numbers (no signs like @, ?, ! etc) - worked for me. No need to uninstall and re-install. (I'm surprised DJI themselves did not find this solution )