INTERNAL STORAGE AND SD CARD

[Richlizard]

One of the things that persuaded me to purchase a Mavic Air was the Asteroid mode. I thought it would be great when I am out with the dog to get a shot of us together that turns into a little planet.

So off we trotted yesterday with little knowledge of how this thing works but in a field in the middle of other fields I felt safe. It was my last day of 'custody' so wanted to get it done before handing the pup over to the ex.

I found loads of 32GB SD cards from my old days of flying. Unfortunately when I went looking for the footage on the SD card, I had a couple of 5 second videos and no images at all. So clearly no asteroid video which was a real shame. I then read up that the SD card needs to be a U3 card and mine was a U1 card. So I have ordered a card and will no doubt have loads more questions next time I attempt the asteroid and mess up again.

But meantime I realise that there is actually an 8GB internal storage so why not try using that? I wanted first to test I could get video and images function working on the drone and then work out how to copy it over. So I took it to the garden with phone attached and pressed 'record' a few times and then the camera button (both on the remote). Each time the view on the camera did exactly what I expected with gong and click sounds.

First of all I wanted to play back on the phone so I tried to press the playback button but it wasn't alive. Greyed out sort of thing.

So I then plugged the drone into the laptop and navigated to DCIM where I expected to see all the videos and images... NOTHING!

I then went to the phone and found one video but no images at all.

I am beginning to think I have made a huge mistake with this purchase as nothing seems to be working correctly even though I have watched dozens of videos on every subject.

Can anyone throw any light on things?

ps I formatted internal memory using DJI GO but doesn't seem to have made any difference. No videos showing on laptop. And not much showing on phone.

 

[Richlizard]

UPDATE

For anyone else dumb enough to format and then not reboot everything... doing that worked.

So now I am wondering if I could actually do my Asteroid shot on internal storage instead of the dozen different SD cards I have ordered

Will report back!

 

[Richlizard]

 

[Olav van Gerven]

In my time at a telephone support, we used to call this "Error 99". In case a customer called and was to stupid not to understand simple directions, we refered to one of our very patient colleagues, telling the customer: "You have an error 99 problem, I'll pass you on to our expert on that!"

Always better then telling the customer, that the problem was in front of the computer.

 

[SimonD]

I tried this on my SD card though it would only do it at 1080p, I haven't colour graded it yet so it's just raw flat profile so excuse it's dullness but it came out well:

 

[Richlizard]

My first resulted in this. On the internal drive but no filter or editing.

 

[Kilrah]

I tried this on my SD card though it would only do it at 1080p

Quickshots are 1080p only.

 

[SimonD]

Quickshots are 1080p only.

Thanks, another lesson learned

 

[VancityS4]

Thanks, another lesson learned

I thought all Quickshots EXCEPT Asteroid are 4k capable. I believe Asteroid is 1080p max.