Lose of connection when switching modes

[Dragonfyr]

Hi there,

I have a problem, when i'm recording a video in flight and I stop the recording it loses connection then comes back on. Sometimes it doesn't and the app just stays on the 'disconnected' blank screen. Also sometimes when I go back to a normal screen on my mobile (press home button) then re-open the app, it is connected again! But it's all hit n miss.

The good thing is that the controller always stays connected.

Drone: Mavic Pro
Phone: Samsung S7 (Latest ver: 3.18.14. On: Android 7.0).
App: Go DJI Go 4 (Latest ver: 4.1.18).

Anyone have any ideas? Suggestions? Have you had this issue or heard of it? I had a look on this forum and couldn't see anything about it.

Thanks,
Gary

 

[Anthony Viscomi]

2 things I would try:
1) Killing any background apps
2) Test it on another device if possible

 

[Dragonfyr]

2 things I would try:
1) Killing any background apps
2) Test it on another device if possible

I always close all other apps before launching the DJI app.
And nope, don't have any other device to try it on.

It's always worked fine on the S7. But then we all had that software problem not so long ago, then the update sorted it, then im having these issues. (Haven't been able to fly much due to weather / health).

Thanks for replying anyway

 

[wytnyt]

are you sure your closing djigo and not just minimizing it?when you close it,do you get a confirm box asking if you want to close djigo