Hey, Lost my Zoom due to loss of GPS/RC connection in RTH at around 360m
-37.8826390 145.3225065 Tecoma Victoria, Australia.Taken nearly 3 weeks for DJI support result, bloody pathetic as video showed Gimbal/aircraft vibration prior to signal loss,I have seen this before when a propellor blade snaps,check this from DJI:
1. The GPS signal was fine and the aircraft worked under Cinematic mode;
2. At t=05:37, h=454.6 m, d=4029.9 m, battery 74%, the remote signal disconnected and the pre-set altitude was 30 m;
3. At t=06:00, h=455.4 m, d=3980.5 m, battery 72%, the remote signal reconnected, the aircraft was in RTH mode that was triggered due to the low battery;
4. At t=07:19, h=451.1 m, d=3373.4 m, battery 63%, the pilot pulled down the throttle stick to descend the aircraft;
5. At t=07:58, h=346.3 m, d=2931.5 m, battery 60%, the aircraft crashed when flying toward the home point in RTH process;
6. The aircraft could not avoid small and fine obstacles like cable and tree branch. The home point: -37.9039556 145.3028321; The incident point: -37.8826390 145.3225065.
According to the analysis, the incident was caused by improper flight environment, please fly the aircraft in open areas.
If you could not recover the product and consider to purchase another one, we can offer you a 15% off discount for Mavic 2 Zoom without the charger and remote controller. Please kindly send us the following information if you would like to accept the offer:
Shipping address:
Contact name:
Phone number:
I made 3 attempts to find the drone: unsuccessful, the terrain is hilly with tall trees.
Appreciate any input!!
Dropbox - dji1545610725776.mp4
-37.8826390 145.3225065 Tecoma Victoria, Australia.Taken nearly 3 weeks for DJI support result, bloody pathetic as video showed Gimbal/aircraft vibration prior to signal loss,I have seen this before when a propellor blade snaps,check this from DJI:
1. The GPS signal was fine and the aircraft worked under Cinematic mode;
2. At t=05:37, h=454.6 m, d=4029.9 m, battery 74%, the remote signal disconnected and the pre-set altitude was 30 m;
3. At t=06:00, h=455.4 m, d=3980.5 m, battery 72%, the remote signal reconnected, the aircraft was in RTH mode that was triggered due to the low battery;
4. At t=07:19, h=451.1 m, d=3373.4 m, battery 63%, the pilot pulled down the throttle stick to descend the aircraft;
5. At t=07:58, h=346.3 m, d=2931.5 m, battery 60%, the aircraft crashed when flying toward the home point in RTH process;
6. The aircraft could not avoid small and fine obstacles like cable and tree branch. The home point: -37.9039556 145.3028321; The incident point: -37.8826390 145.3225065.
According to the analysis, the incident was caused by improper flight environment, please fly the aircraft in open areas.
If you could not recover the product and consider to purchase another one, we can offer you a 15% off discount for Mavic 2 Zoom without the charger and remote controller. Please kindly send us the following information if you would like to accept the offer:
Shipping address:
Contact name:
Phone number:
I made 3 attempts to find the drone: unsuccessful, the terrain is hilly with tall trees.
Appreciate any input!!
Dropbox - dji1545610725776.mp4
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