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M2E Unlocking Problems

Survey_Drone_Pilot

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I recently got the M2E and had a flight in an authorization zone. Went through the DJI self unlocking just like i have numerous times with my Inspire 2, but I can't get it to work. When I check my NFZ applications in the Pilot app it shows up and says the unlocking is valid, but when I connect to the aircraft it disappears. I have double checked the flight controller SN and I'm not sure what else the problem could be. Has anyone else experienced this issue?
 

brett8883

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Maybe try another app. FAA, at least as of the end of Feb 2019 doesn’t recognize DJI. See the chart about half way down the page.
I think there might be some misunderstanding. I don’t think the op is asking about getting authorization to fly there he’s having issues getting DJI to unlock his device.

@Survey_Drone_Pilot have you tried self unlocking in the DJI Go 4 app and then switching to the Pilot app?
 

Survey_Drone_Pilot

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I think there might be some misunderstanding. I don’t think the op is asking about getting authorization to fly there he’s having issues getting DJI to unlock his device.

@Survey_Drone_Pilot have you tried self unlocking in the DJI Go 4 app and then switching to the Pilot app?
I did try, but when I fire up GO 4 with the M2ED connected it tells me the current device cannot use this app. So it seems like Pilot is my only option
 

Thomas B

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Recommend contacting DJI support based on thread so far.
I do wonder if there is something related to the drone being an ED version.
 

izakoliver

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Hi all, I have a similar issue...

I successfully unlock the zone on flysafe website. But it doesnt appear on my Pilot NFC Auth tab in the app. I goes to my DJI GO 4 app instead.. I made sure I chose the M2E when unlocking on the site and all good..

Anyone with similar issues?
 

izakoliver

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Hi all, I have a similar issue...

I successfully unlock the zone on flysafe website. But it doesnt appear on my Pilot NFC Auth tab in the app. I goes to my DJI GO 4 app instead.. I made sure I chose the M2E when unlocking on the site and all good..

Anyone with similar issues?
Ok so I figured out so far that unlocking not working on Android devices. My android phone and tablet a no go with unlocking authorised zones. Bit is working on iPhone... DJI please sort it out :(((
 

Keule

certified commercial operator
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Feb 22, 2017
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48°18'25"N 11°52'10"E
Ok so I figured out so far that unlocking not working on Android devices. My android phone and tablet a no go with unlocking authorised zones. Bit is working on iPhone... DJI please sort it out :(((
Could you try Pilot app 1.3.0 to unlock your area and report back if that version works?
 

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