M2Z firmware won’t update

[mrhinman]

Using iOS and I keep getting firmware update failures. Top that off with how I lose the image on my device with the aircraft sitting on the ground right in front of me. Any tips to a new DJI owner?

 

[rickw]

you should be using pc to update.ass2

 

[mrhinman]

you should be using pc to update.ass2

Seriously? I have to use a Windoze machine to update my firmware?

 

[rickw]

that is the best way,less errors

 

[Aerial-Pixel]

My first update on my M2P I had to do through the DJI Assistant 2. I couldn't get it to go over mobile device. It's a common problem .

 

[Speedmeister]

Less problematic using assistant 2. I use this method for all my drones. You need to atleast be familiar with this method. If something happens in the middle of update using DJI GO app, you may have to resort to using this method.

 

[dmosley]

I third, fourth, whatever DJI Assistant 2. I had a very frustrating first few hours with my M2Z.

Another trick I learned: plug device into the USB with Asst 2 running, THEN power up the devices (Remote or drone, must be done separately). That was they are recognized the moment they power on. That was the only way my system would recognize either of them. Plugging a powered-on device into the computer would never recognize.

 

[Gut Stuff]

Seriously? I have to use a Windoze machine to update my firmware?

You can of course use a Mac as well to do your up dates.

 

[texman1970]

I had same problem today doing update, new zoom, i finally figured out that the cable from controller to my Samsung s8 was bunching up in the controller handle causing it not to make a good connection. i pulled my phone about 1/2 down from controller and all is great. Use your normal charging cord to connect them without putting phone in holder to see if that could be your problem too

 

[Duke846]

Seriously? I have to use a Windoze machine to update my firmware?

I didn’t. Used my iphone7+ don’t understand what the others are saying windows.

 

[rickw]

because dji ass2 is a better option

 

[mrhinman]

Thanks for the replies all. I installed DJIA on my Macbook and firmware updates went smoothly. Thanks for the advice!