Hi folks!
Long time pilot (P2V, P2V+, P3P, Mavic Air, Mavic 2 Pro), first time poster! I'm hoping one or more of you could offer any insight or expertise with my situation. I was on a family trip in Pontiac, MO last weekend, and took the Mavic 2P up for some sunset shots the first night with zero issues. Have always felt the Mavic 2 was a super stable, reliable drone. The next day, I took it up to view the young cousins out tubing on the boat, and all conditions were great. Weather was clear, minimal wind, clear LOS to the drone, IMU and compass calibrated before the flight. Never lost GPS or radio signal, but 5 minutes into the flight, flying to the left, the drone picked up a mind of its own. It tilted at an extreme angle on its own, and within literally 2 seconds (verified on the flight logs), it ascended from roughly 32ft to 62ft (with no left stick command), and speed jumped from 24mph to 48mph+ (in Positioning mode).
From there, it was only a matter of 5 or 6 more seconds before the drone headed down sideways into the water, not responding to any commands. The drone threw no warnings or errors until it hit the water (loss of signal, check antenna).
I have DJI Care Refresh, but the lake is over 135 ft deep where it went own, and diving isn't allowed at that depth, even with the experts, since the lake feeds an enormous dam.... obviously, if I can't recover the drone, the Refresh plan doesn't help me. Is anyone here well-versed in looking at the flight data to shed some light on what caused this to happen? I've already reached out to DJI and provided them the info, and while I'm hopeful and confident that they'll stand behind the product malfunctioning, it would be helpful to know what could have caused this for future reference... it's scary to think if that type of loss of control happened over land where it could potentially have affected people on the ground, or if it had struck one of the kids tubing at such a high rate of speed...
Thank you in advance!!
Long time pilot (P2V, P2V+, P3P, Mavic Air, Mavic 2 Pro), first time poster! I'm hoping one or more of you could offer any insight or expertise with my situation. I was on a family trip in Pontiac, MO last weekend, and took the Mavic 2P up for some sunset shots the first night with zero issues. Have always felt the Mavic 2 was a super stable, reliable drone. The next day, I took it up to view the young cousins out tubing on the boat, and all conditions were great. Weather was clear, minimal wind, clear LOS to the drone, IMU and compass calibrated before the flight. Never lost GPS or radio signal, but 5 minutes into the flight, flying to the left, the drone picked up a mind of its own. It tilted at an extreme angle on its own, and within literally 2 seconds (verified on the flight logs), it ascended from roughly 32ft to 62ft (with no left stick command), and speed jumped from 24mph to 48mph+ (in Positioning mode).
From there, it was only a matter of 5 or 6 more seconds before the drone headed down sideways into the water, not responding to any commands. The drone threw no warnings or errors until it hit the water (loss of signal, check antenna).
I have DJI Care Refresh, but the lake is over 135 ft deep where it went own, and diving isn't allowed at that depth, even with the experts, since the lake feeds an enormous dam.... obviously, if I can't recover the drone, the Refresh plan doesn't help me. Is anyone here well-versed in looking at the flight data to shed some light on what caused this to happen? I've already reached out to DJI and provided them the info, and while I'm hopeful and confident that they'll stand behind the product malfunctioning, it would be helpful to know what could have caused this for future reference... it's scary to think if that type of loss of control happened over land where it could potentially have affected people on the ground, or if it had struck one of the kids tubing at such a high rate of speed...
Thank you in advance!!
