Mavic 2 Zoom problem

Tyger48 · Mar 26, 2020

Just got my Zoom today. Did everything according to quick start guide and a few YouTube videos. As soon as I turn on RC, it comes up Mag Interf Check App. I go through the app setting everything until I get to Activate, then it comes up activation failed Network Error. I've driven all over the place trying it to no avail. I'm using an iPhone X if that means anything. I've also read all of the topics on this and tried everything, No Dice. Any help would be greatly appreciated. I'd hate to have to send it back already.

steve_lyt · Mar 26, 2020

I normally get mag interference when im too close to metal objects , eg park benches , metal structures. try in the middle of a local park football pitches are good

TriadX1 · Mar 26, 2020

Make sure the arms are unfolded and that there is nothing magnetic (or even large metal objects like cars) near the drone. The error is caused by magnetic interference. When the arms are folded in, the motors being so close to the sensors can cause it. Also if your case or anything has magnetic closures and is nearby, that can also cause it...

Otherwise it could be a bad magnetic sensor...

Brad

Tyger48 · Mar 26, 2020

Thanks for the replies. I'll try it at a more open area.... I have the arms unfolded so it might be something else causing it. I do have a cell tower about 1/4 mile away. Could that be doing it?

steve_lyt · Mar 26, 2020

its unlikely, but anything metal or even underground cables

TriadX1 · Mar 26, 2020

You probably already did this, but you did not mention if you calibrated the compass. Also, when you calibrate the compass, make sure you are outside & away from any metal/magnets etc. I have seen errors where someone calibrated the compass near a metal building, but then when they moved away from it, it threw that error.

Tyger48 · Mar 27, 2020

TriadX1 said:
You probably already did this, but you did not mention if you calibrated the compass. Also, when you calibrate the compass, make sure you are outside & away from any metal/magnets etc. I have seen errors where someone calibrated the compass near a metal building, but then when they moved away from it, it threw that error.

Not sure how to calibrate compass. I can't get the app activated...is there a way to do this some other way? Thanks

steve_lyt · Mar 27, 2020

Have you registered for a dji account?

Tyger48 · Mar 27, 2020

steve_lyt said:
Have you registered for a dji account?

Yes...I have.

DanMan32 · Mar 27, 2020

To activate, the app has to have access to the internet and logged into your DJI account. Once activated, it is no longer necessary to have internet in order to fly. App will stay "logged in" until you explicitly log it out, or clear it's data.

Tyger48 · Mar 27, 2020

DanMan32 said:
To activate, the app has to have access to the internet and logged into your DJI account. Once activated, it is no longer necessary to have internet in order to fly. App will stay "logged in" until you explicitly log it out, or clear it's data.

That's the problem, I can't activate it. Keeps coming up network error. I've tried it all over the place. Not sure what's going on.

steve_lyt · Mar 27, 2020

Your device is required to be connected to the internet to activate

Tyger48 · Mar 27, 2020

steve_lyt said:
Your device is required to be connected to the internet to activate

Yes, I'm connected to internet. I get through everything on the DJI Go 4 app until it comes to the activate page, which I believe is the next to last, it then keeps coming activation failed-Network error along with the RC having Magnetic Interference-Check App constantly. I'm going try on the iPad mini I just got and see if that helps. Thanks for all the help. I greatly appreciate it.

Ty

Thomas B · Mar 27, 2020

@Tyger48 .... Try it with hardwire connection to your computer.

Tyger48 · Mar 27, 2020

Got it working. There was an update on the app that wasn't showing up for me yesterday. Everything working fine now. Just wanted to thank everyone for all of the replies and suggestions.

Thanks Again
Ty

DanMan32 · Mar 27, 2020

Thomas B said:
@Tyger48 .... Try it with hardwire connection to your computer.

Activation has to be done from the app which is only available in iOS and Android, and has to be done with the AC communicating with the app through the RC.
You can create your DJI account from a PC, but OP's problem is activation and that can't be done from a PC.

Thomas B · Mar 27, 2020

DanMan32 said:
Activation has to be done from the app which is only available in iOS and Android, and has to be done with the AC communicating with the app through the RC.
You can create your DJI account from a PC, but OP's problem is activation and that can't be done from a PC.

Worked on my iMac hardwired for my M2P after account was created... maybe it’s been changed.