Mavic exchanges?

Discussion in 'Mavic Pro Discussions' started by ada_jgoodm, Nov 11, 2016.

  1. ada_jgoodm

    ada_jgoodm New Member

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    Who all has sent the Mavic back for an exchange/repair? What kind of time frame did they give you? Have you got any responses from dji?
     
  2. DroneCold Sober

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    This is a post from another forum. "I have to sing the praises of DJI here. I had a bad camera on my Mavic and I sent it in with all the footage and photos of the horrible soft focus spots. I sent the Mavic Pro in on 11/1 and today they notified me that they would be exchanging it with a brand new unit shipping Monday. 10 day turn around on a repair/replacement is a way to win my business again!"


    Sent from my iPhone using MavicPilots
     
    Advexure likes this.
  3. Advexure

    Advexure Well-Known Member
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    That is very good to hear. Thanks for sharing.
     
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