Hi,
As a happy drone enthousiast, i bought the Mavic Mini 2 weeks ago. Took it with me on holiday and made some beautiful clips.
Today I was shooting the start of our youth camp, and after 30 seconds of the fligt, the drone suddenly drops dead and crashed..
Was flying aprox. 10 meters above ground and aprox 10 meters in distance away from me.
The drone crashed on the roof of the garage and the front legs are both broken +power system hardware error (code: 30210)
As I am new to the drone club, I am also new to the service of DJI itself.
Can I make a case and ask for a new one, or is this not common?
Should I just buy a new one (want to fly asap again), and do I buy the same or is there a more reliable option from DJI?
Thanks a lot in advance for taking the time to answer my message,I included screenshots, movie and flight data .
Writing from Antwerp, Belgium, have a nice evening!
Lauren
As a happy drone enthousiast, i bought the Mavic Mini 2 weeks ago. Took it with me on holiday and made some beautiful clips.
Today I was shooting the start of our youth camp, and after 30 seconds of the fligt, the drone suddenly drops dead and crashed..
Was flying aprox. 10 meters above ground and aprox 10 meters in distance away from me.
The drone crashed on the roof of the garage and the front legs are both broken +power system hardware error (code: 30210)
As I am new to the drone club, I am also new to the service of DJI itself.
Can I make a case and ask for a new one, or is this not common?
Should I just buy a new one (want to fly asap again), and do I buy the same or is there a more reliable option from DJI?
Thanks a lot in advance for taking the time to answer my message,I included screenshots, movie and flight data .
Writing from Antwerp, Belgium, have a nice evening!
Lauren