Good afternoon,
I have a new MP2 with Smart Controller, 3-days old, very little flight time. I took it for a quick flight this morning and it didn't go well. Fully charged battery including controller, set my RTH position (including RTH altitude of 90ft) and took to the air. Switched the controller to "S" and took it to about 150ft and flew in a straight line down the beach (wind was about 10mph) within line of sight distance of about .8 miles, dropped down to about 100ft and then the screen image froze. The controller then had a message saying the AC is returning to home. During the entire flight the controller had good signal etc, antennas pointed in the correct direction for best reception and I didn't see anything of concern showing up on the controller, other then when the screen image froze. So as the AC is returning home the image is still frozen but I can see on the screen the air speed, distance counting down and the altitude as it is returning, and soon I can finally visually see it. The AC finally hits the home position and is sitting at 90ft hovering, then it starts to decent as I am looking up at it. I was thinking of taking control but the image was still frozen on the screen so I didn't want to take a chance, I just decided to let it RTH land by itself. As I am watching it decent seemingly normal, at about 40-50 ft it took an immediate and fast approximate 60deg decent straight to the sand. I quickly thought to myself "well at least it will hit the sand and not the end of the street", but it ended up hitting a group of boulders, just missing the sand by a couple feet. It almost looked like the AC had folded up some during the fast 60deg decent/fall, but maybe it was an optical illusion. The new Drone is now trashed, two broken arms, detached motor, detached gimbal and camera, and filled with sand. Just heart breaking!
Not sure what happened, everything seemed normal and was functioning properly and then all of a sudden it didn't. The battery was fully seated and the props were secured. The night before I had a flawless flight, even went through 3-batteries with no errors or problems.
So I hooked up the smart controller to my pc (Windows 10) and was able to retrieve the flight log .dat file. Converted it to .txt with DatCon. See attached .txt file.
I then tried to hook up the AC to the PC to retrieve the flight log from the AC and DJI Assistant 2 would not recognize it. The AC turns on, does it's pre-filght noises, lights etc, even the controller sees it but DJI Assistant 2 does not.
Does anyone have any idea what may have gone wrong? And do you think this may be something that DJI will cover? And last night was my 48hr cutoff for the Care Refresh, decided not to purchase it.
Thanks so much for your time.
Jim
I have a new MP2 with Smart Controller, 3-days old, very little flight time. I took it for a quick flight this morning and it didn't go well. Fully charged battery including controller, set my RTH position (including RTH altitude of 90ft) and took to the air. Switched the controller to "S" and took it to about 150ft and flew in a straight line down the beach (wind was about 10mph) within line of sight distance of about .8 miles, dropped down to about 100ft and then the screen image froze. The controller then had a message saying the AC is returning to home. During the entire flight the controller had good signal etc, antennas pointed in the correct direction for best reception and I didn't see anything of concern showing up on the controller, other then when the screen image froze. So as the AC is returning home the image is still frozen but I can see on the screen the air speed, distance counting down and the altitude as it is returning, and soon I can finally visually see it. The AC finally hits the home position and is sitting at 90ft hovering, then it starts to decent as I am looking up at it. I was thinking of taking control but the image was still frozen on the screen so I didn't want to take a chance, I just decided to let it RTH land by itself. As I am watching it decent seemingly normal, at about 40-50 ft it took an immediate and fast approximate 60deg decent straight to the sand. I quickly thought to myself "well at least it will hit the sand and not the end of the street", but it ended up hitting a group of boulders, just missing the sand by a couple feet. It almost looked like the AC had folded up some during the fast 60deg decent/fall, but maybe it was an optical illusion. The new Drone is now trashed, two broken arms, detached motor, detached gimbal and camera, and filled with sand. Just heart breaking!
Not sure what happened, everything seemed normal and was functioning properly and then all of a sudden it didn't. The battery was fully seated and the props were secured. The night before I had a flawless flight, even went through 3-batteries with no errors or problems.
So I hooked up the smart controller to my pc (Windows 10) and was able to retrieve the flight log .dat file. Converted it to .txt with DatCon. See attached .txt file.
I then tried to hook up the AC to the PC to retrieve the flight log from the AC and DJI Assistant 2 would not recognize it. The AC turns on, does it's pre-filght noises, lights etc, even the controller sees it but DJI Assistant 2 does not.
Does anyone have any idea what may have gone wrong? And do you think this may be something that DJI will cover? And last night was my 48hr cutoff for the Care Refresh, decided not to purchase it.
Thanks so much for your time.
Jim
