Mavic Zoom stopped connecting to DJI Go app

[funnyhow]

It was working fine the first few weeks but then it stopped connecting to the app. It's an iPhone 7 attached to the remote or by itself. The remote shows it's connected so it's only having trouble connecting to the app. I've updated to the latest firmware and the iPhone is up to date too. I removed the micro SD and it didn't make a difference. What else could be wrong?

 

[brett8883]

It was working fine the first few weeks but then it stopped connecting to the app. It's an iPhone 7 attached to the remote or by itself. The remote shows it's connected so it's only having trouble connecting to the app. I've updated to the latest firmware and the iPhone is up to date too. I removed the micro SD and it didn't make a difference. What else could be wrong?

Use a different cord.

 

[ff22]

It was working fine the first few weeks but then it stopped connecting to the app. It's an iPhone 7 attached to the remote or by itself. The remote shows it's connected so it's only having trouble connecting to the app. I've updated to the latest firmware and the iPhone is up to date too. I removed the micro SD and it didn't make a difference. What else could be wrong?

Also try a different usb port. Some folks find the bottom larger port more reliable, leaving the small side port for charging.

Also, if you can back up your data/files, UNinstall and REinstall the app.

 

[Suren]

Like the guys said above use the bottom usb port, the supplied cable from dji to the side port is useless, get another good cable for your phone and connect to the bottom usb port you should have no issues

 

[Turn11]

Anker brand cables are a very good MFI cable based on response on here. For your iPad, be sure the cable is MFI certified cable.